There are newer employer reviews for Boston Market

 

Difficult

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant General Manager  in  San Diego, CA
Former Employee - Assistant General Manager in San Diego, CA

I worked at Boston Market full-time for more than 3 years

Pros

The customers are great and it's fun working as a team! The food is really good and the atmosphere is good.

Cons

The concept is almost impossible. I was a manager there and just couldn't take it anymore. Our management team was working outrageous hours and upper management couldn't care less. To always have every product available at all times of the day is a dream and that's the main way to retain customers. No wonder they closed so many stores.

Advice to ManagementAdvice

Allow more labor hours and be more generous with food cost

Doesn't Recommend
No opinion of CEO

129 Other Employee Reviews for Boston Market (View Most Recent)

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  1.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HSM  in  Silver Spring, MD
    Current Employee - HSM in Silver Spring, MD

    I have been working at Boston Market full-time for more than a year

    Pros

    Job is fun to work in

    Cons

    To much work for what they pay you

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good people; fun job;

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Boston Market

    Pros

    The people who come in are usually older people and are very friendly. They like to talk and tell stories as you serve them so it gets interesting. And the people i work with for the most part are pretty cool.

    Cons

    There are days where there will be a big sale and they won't inform you until that day (sometimes you won't find out until customers tell you) do you'll be serving customers back to back. It'd be nice to know do you could prepare mentally.

    Advice to ManagementAdvice

    Focus more on customer service and not the bottom line. I've never had one frustrated guest personally and they all leave very happy yet I'm constantly being told to change the way i deal with them since its not "the right way"

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Boston Market

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