There are newer employer reviews for Boston Medical Center HealthNet Plan

Good company - nice people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Programmer Analyst in Boston, MA
Former Employee - Senior Programmer Analyst in Boston, MA

I worked at Boston Medical Center HealthNet Plan full-time (more than 3 years)

Pros

Good growth opportunity if you are willing to work your tail off.
Great benefits and great location

Cons

Usual office politics. There is a lot of work and they could spend some time and money in getting more organized.

Advice to ManagementAdvice

Try to retain talented people. Please try to understand peoples needs from resource perspective.

Recommends
Positive Outlook
Approves of CEO
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  1. Great Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Boston, MA
    Former Employee - Customer Care Representative in Boston, MA

    I worked at Boston Medical Center HealthNet Plan full-time (less than a year)

    Pros

    Laid back place to work. Once you do your time in customer care for about a year you can go anywhere in this company. Fellow coworkers are great. Great hours and very flexible. The benefits aren't bad either. They love to see promotion from within. Inviting and warm environment. Great training team - they really do a great job of delivering to you all the information you need.

    Cons

    Management has no idea what it is like to be on the phone handling customers. Takes quality and CPH very seriously after three months trial period. They are not afraid to give you the boot if you're a temp. You can stay a temp for years even if they are happy with you. Upper management is so out of sync with the smaller people.

    Advice to ManagementAdvice

    There are people who should have been perm by now and many who should have moved up the latter. Take some time to realize the great work that is being done by the little people without them you wouldn't have this organization.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    n/a

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Boston Medical Center HealthNet Plan

    Pros

    A very stabilized professional atmosphere to grow. The supporting staff is well organized and disciplined, and everyone was treated equally in terms of being a respected professional of their designated positions. Also, a well respected institution that is well known throughout the city.

    Cons

    I don't detect anything negative overall. I'm appreciative in having the opportunity to be employed from a respected medical institution such as Boston Medical Center HealthNet.

There are newer employer reviews for Boston Medical Center HealthNet Plan

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