Glassdoor is your free inside look at Bracket reviews and ratings — including employee satisfaction and approval rating for Bracket CEO Catherine Spear. All reviews posted anonymously by Bracket employees.
1 person found this helpful
Current Employee – been working at Bracket full-time for more than a year
Pros – - There are some people who are genuinely nice here.
- If you know how to make friends with the right people, you will advance quickly.
Cons – - Middle and senior management is BIASED and SUBJECTIVE when selecting employees to promote.
- Promotions are not consistent within divisions and are based on who you are friends with rather than on merit or quality of work.
- Turnover is extremely high (around 1-2 years) and it is clear the company does not care for retention. They would rather hire another person to do the job half as well as you in a higher position than promote from within.
- There are never enough resources to get the job done on time without every department getting very stressed out about it. Low resources also means low quality by-product and results.
- Pay and benefits are horrible and at least 25% below competitor and market rates.
- Leadership is unwilling to listen to our suggestions or complaints.
- Morale is the worst I have ever seen at a company.
- People will throw you under the bus to avoid responsibility or blame on projects.
- Training is poor and lacking and everyone is too busy to help each other.
- When reaching out for help, most of management is extremely condescending and unhelpful.
- There is little to no communication between departments and it creates interdepartmental tension.
- R&D launches new products without consulting the end users, namely project managers and developers. New product training is lacking and new products are thrown on us while we are expected to learn it on our own. Product feedback from the rest of the company are not acknowledged or considered.
- Company is unprofessional and management does not promote professionalism.
- There is no such thing as work-life balance here.
Advice to Senior Management – Promote within. Look at your current employees and promote those based on merit. Leadership needs to provide better training to train managers on how to be managers. Managers need to be the leading example of professionalism in the workplace. Re-evaluate salaries and market rates for San Francisco. Work with the company to communicate better interdepartmentally and to help each other grow. Hire more talent so we can support the amount of work we win from our clients. Focus more on employee retention and less on putting money in your pockets.
Do not tell us "shame on me" if you get involved with our company. Shame on you for not caring. This is your company and you need to be more involved to inspire us as your leader and to lead us in a better direction.
No, I would not recommend this company to a friend
2013-01-30 00:28 PST
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