Bridgepoint Education

www.bridgepointeducation.com
There are newer employer reviews for Bridgepoint Education

2 people found this helpful  

Managers are unresponsive and department communication is lacking.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in San Diego, CA
Current Employee - Anonymous Employee in San Diego, CA

I have been working at Bridgepoint Education

Pros

A lot of Holidays (up to 12 holidays a year), pretty good benefits, you only have to be in a position for 6 months before changing positions

Cons

Very disorganized. The company grew so fast and employees moved up to be managers even though they lack experience managing people. There is lack of communication amongst department members. It takes forever to implement new things because everything has to get approved by upper level management.

Communication company-wide is terrible. They just got rid of 10% of their employees and will probably do the same thing again next year.

Advice to ManagementAdvice

Pay more attention to people in your department. Provide more guidance and support and stop throwing projects down to your employee without giving any feedback.

Doesn't Recommend
Disapproves of CEO

114 Other Employee Reviews for Bridgepoint Education (View Most Recent)

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  1. 2 people found this helpful  

    A few bad apples in positions of power make poor decisions that trump initiatives by good managers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Bridgepoint Education

    Pros

    Pros
    Lots of internal promoting.
    Good pay for professional/corporate level positions.
    Most of upper management with education background or higher degrees are trying to do the right thing for students.
    Fulfilling because American workers who didn't have the privilege of going to college right after high school can now go thanks to online education.
    If you are in the right department, you can have a good balance between work and personal life.
    Emphasis on giving back to the community.

    Cons

    Cons
    Internal promoting means people not qualified to lead are in management positions.
    Managers and higher receive bonuses but front-line employees(Admissions Counselors) are not paid sufficiently. (I am not an Admissions Counselor)
    In some departments, expectations are unclear.
    More and more, company is becoming more like a typical corporation--who you know takes you farther than what you know.
    No working from home or part-time hours.
    Vacation and sick time is minimal compared to market standard (until you get to your 3rd year, when vacation hours bump up)
    Closest parking is given to members of association for salaried employees (who pay the membership fee) only, which makes life harder for Admissions Counselors--some have to take a shuttle from a remote parking lot.
    Advice to Senior Management
    Focus more on quality before investing prematurely in innovation. Once you have satisfied students who recommend our institutions to others, retention rates and reputation will improve. Number of enrollments might not increase as quickly, but that loss will be compensated by retention rate.
    Have HR require peer evaluations as part of performance reviews.
    Have people being promoted to management roles demonstrate their management skills first. Just because someone is good at their job doesn't mean they'll be a good manager.

    Advice to ManagementAdvice

    Do peer reviews and upward reviews--far too many employees get promoted because they do things to "look good", while truly talented employees don't get rewarded for being both innovative and smart with processes. A quick win with a mess to clean up afterward is not as effective as a well-thought-out and executed plan that may take longer to implement but requires little to no fire-fighting after the project is over.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    In one word I would describe the experience as dismal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Enrollment Advisor in San Diego, CA
    Former Employee - Enrollment Advisor in San Diego, CA

    I worked at Bridgepoint Education

    Pros

    Good starting compensation, that is about it.

    Cons

    Reference check process is an online survey, rather than just calling
    Recruiters/hiring managers are incompetent
    You are hounded to attract people who are already in poor situations
    The management level believe they have earned their way into a noteworthy position
    The advancement depends on how many suckers you can get to sign on and stay on.

    Advice to ManagementAdvice

    Grow up.

    Doesn't Recommend
    Disapproves of CEO
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