Bridgepoint Education

  www.bridgepointeducation.com
  www.bridgepointeducation.com
There are newer employer reviews for Bridgepoint Education

1 person found this helpful  

Decent Pay and Benefits, Free Education, But it's at a price

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Admissions Counselor in San Diego, CA
Current Employee - Admissions Counselor in San Diego, CA

I have been working at Bridgepoint Education

Pros

The pay is good, the benefits are good, and you get a free college education. There are plenty of departments to move into if you hate your job.

Cons

When you're new its like being a freshmen in college. Cliques are already formed, the managers and directors dont really acknowledge your presence, they train you on the same stuff for hours, and they expect you to fail. If you succeed when you are new, people are surprised. If you want to get through the new phase your only choice is to put up and shut up. Expect to hear 7 different people telling you how to do your job and being totally confused as to what the right way is.

Advice to ManagementAdvice

Hey Directors how about you come out of your office once just to get know your staff and not to be a hall monitor? All the directors claim they understand the job but yet they are so unfriendly. My director has had 1 conversation with me. She's only nice to the people who have been there for awhile and are top producers. Bridgepoint preaches caring but I have not met a single manager or director that has made me feel like they care. They talk the talk but they don't walk the walk.

No opinion of CEO

107 Other Employee Reviews for Bridgepoint Education (View Most Recent)

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  1. 1 person found this helpful  

    Horrible lack of leadership in the IT organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Engineer in San Diego, CA
    Former Employee - IT Engineer in San Diego, CA

    I worked at Bridgepoint Education

    Pros

    Great talented co-workers (most of whom are going to leave), not a lot of on-call work, decent benefits, large environment, free education, for what it's worth.

    Cons

    There's a great deal of "good ol boy club" stuff going on within the IT organization. Most of the truly talented and seasoned Engineers have left the company after performing miracles only to recieve no credit or support from management. The internally coded software is mostly crap, but you are going to have to support it because the people that create it 'can do no wrong'--all executive level support and backing is to the developers, IT Engineers and admins are treated like custodial workers and are expected to be ready with their mops when the golden children release bad code and break systems. Most of the 'opportunities' within the organization are given to buddies and people that fluff the right people, not the people with the most experience or greatest skill set. The current director of IT was from a company called Active Networks--an organization that saw 100% IT attrition and it's clear that he's taking Bridgepoint Education down the same path.

    Advice to ManagementAdvice

    Senior management needs to open their eyes, when all of your Senior level staff in an IT organization get up and leave in short order there is a big problem that needs to be addressed. The Director of IT should be walked out the door as quickly as possible and the VP should follow for not having addressed the problems within that department as they've played out.

    No opinion of CEO
  2. 2 people found this helpful  

    Bridgepoint Education has miles to go before it can claim to be "Best In Class."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Enrollment Advisor in San Diego, CA
    Current Employee - Enrollment Advisor in San Diego, CA

    I have been working at Bridgepoint Education

    Pros

    Friendly co-workers, good initial compensation, good equipment.

    Cons

    High-pressure sales environment, blatant favoritsm, deliberate sabatoge, ineffective marketing/lead generation.

    Advice to ManagementAdvice

    Change company culture. There needs to be a change from the high pressure sales element to a concern for quality.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Bridgepoint Education

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