Bright Horizons Family Solutions

  www.brighthorizons.com
  www.brighthorizons.com
There are newer employer reviews for Bright Horizons Family Solutions

8 people found this helpful  

The McDonald's of ECE

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Teacher in Alexandria, VA
Current Employee - Teacher in Alexandria, VA

I have been working at Bright Horizons Family Solutions full-time (more than 3 years)

Pros

The kids get me through the day. Every now and then, a passionate teacher comes along who's number one concern is the children. That is always refreshing when it happens. The HEART principals are a great theory. That stands for Honesty, Excellence, Accountability, Respect, and Teamwork. They are supposed to be the guiding principles of the company.

Cons

The number one priority seems to be branding of the centers and financial gains. I am not free to be creative, and if a child comes along who doesn't meet typical developmental patterns, I feel very restricted in making accommodations for that child because branching away from the guidelines is not the "Bright Horizons way." I am not trusted as a teacher. All written communications must be sent out by administration, and that can only happen after a lengthy submitting process, a corrections list, and an official approval. Many of the other teachers are not able to use a computer, write a complete sentence, or use common sense. I believe that the lengthy list of ever changing rules has made people so focused on following the rules that a logical decision cannot be made outside of administration providing an official guideline. It is also cut throat. We are constantly bombarded with the importance of branding and being competitive in getting more students enrolled with the threat of job loss of this is not done. When you walk in the door, you are given a "show." You are told of many wonderful aspects of the center, but those things are fabricated and do not actually happen. The staff are actually prepped for a tour and coached on appropriate activities to lead during tours so as to insure that nothing iffy happens during tours.

Advice to ManagementAdvice

Spend some time with the children enrolled in the centers. Spend some time getting to know the teachers. A rule does not need to be created for each and every situation if you employ educated teachers with common sense. Pay those teachers a competitive salary that they can actually live on. When I am treated like an hourly hired help, my confidence begins to disappear, and I loose the skills that made you hire me in the first place.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

273 Other Employee Reviews for Bright Horizons Family Solutions (View Most Recent)

Sort: Rating Date
  1. 4 people found this helpful  

    Anonymous former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teacher
    Former Employee - Teacher

    I worked at Bright Horizons Family Solutions full-time (less than an year)

    Pros

    If you are at a center that cares, then Bright Horizon is the place to be.

    Cons

    If you work at a very unprofessional place, such as downtown, Atl. Ga. then Bright Horizons is not the place to work at. Some of the teachers have been there for a long time, and are not open for new suggestions from other experienced teachers. The management there does not help teachers treat each other fairly, or encourage them to work as a team. They keep all the bad seeds there and let the good ones go.

    Advice to ManagementAdvice

    I feel that when you have excellent and new teachers that come work for Bright Horizons, and then all of a sudden they are fired, you need to look into the reasons why? Because sometimes it is not the employee, but bad management, or jealous employees that do not want to see another person climb the ladder of success.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    Cheap and resistant to change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bright Horizons Family Solutions full-time

    Pros

    Large market share
    Good teachers
    Profitable
    Good policies at the child care centers
    Good reputation

    Cons

    Won't spend money on salaries for proper people
    Won't get the correct amount of resources needed for the work to be done properly
    Doesn't like to reinvest in their own company
    People at the top treat their staff very, very poorly

    Advice to ManagementAdvice

    Restructure upper management and replace some of the long-timers with people who can do the job properly.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Bright Horizons Family Solutions

Work at Bright Horizons Family Solutions? Share Your Experiences

Bright Horizons Family Solutions

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.