Bright Horizons Family Solutions
3.1 of 5 213 reviews
www.brighthorizons.com Watertown, MA 5000+ Employees

213 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

8 people found this helpful  

The McDonald's of ECE

Teacher (Current Employee)
Alexandria, VA

ProsThe kids get me through the day. Every now and then, a passionate teacher comes along who's number one concern is the children. That is always refreshing when it happens. The HEART principals are a great theory. That stands for Honesty, Excellence, Accountability, Respect, and Teamwork. They are supposed to be the guiding principles of the company.

ConsThe number one priority seems to be branding of the centers and financial gains. I am not free to be creative, and if a child comes along who doesn't meet typical developmental patterns, I feel very restricted in making accommodations for that child because branching away from the guidelines is not the "Bright Horizons way." I am not trusted as a teacher. All written communications must be sent out by administration, and that can only happen after a lengthy submitting process, a corrections list, and an official approval. Many of the other teachers are not able to use a computer, write a complete sentence, or use common sense. I believe that the lengthy list of ever changing rules has made people so focused on following the rules that a logical decision cannot be made outside of administration providing an official guideline. It is also cut throat. We are constantly bombarded with the importance of branding and being competitive in getting more students enrolled with the threat of job loss of this is not done. When you walk in the door, you are given a "show." You are told of many wonderful aspects of the center, but those things are fabricated and do not actually happen. The staff are actually prepped for a tour and coached on appropriate activities to lead during tours so as to insure that nothing iffy happens during tours.

Advice to Senior ManagementSpend some time with the children enrolled in the centers. Spend some time getting to know the teachers. A rule does not need to be created for each and every situation if you employ educated teachers with common sense. Pay those teachers a competitive salary that they can actually live on. When I am treated like an hourly hired help, my confidence begins to disappear, and I loose the skills that made you hire me in the first place.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Bright Horizons is a great company and someplace where you can have an opportunity of a lifetime, its all up to you!

    Anonymous Employee (Current Employee)

    I have been working at Bright Horizons Family Solutions


    Pros: I love children and love to impact their lives. Cons: None you make your cons, there aren't any. Advice to Senior Management: I have none. Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    4 people found this helpful  

    Anonymous former employee

    Teacher (Former Employee)

    I worked at Bright Horizons Family Solutions full-time for less than a year


    Pros: If you are at a center that cares, then Bright… Cons: If you work at a very unprofessional place, such as downtown, Atl. Ga. then Bright Horizons is not the place to work at. Some of… Advice to Senior Management: I feel that when you have excellent and new teachers that come work for Bright Horizons, and then all of a sudden they are fired,… No, I would not recommend this company to a friend More
There are newer reviews on Bright Horizons Family Solutions.

Worked for Bright Horizons Family Solutions? Contribute to the Community!

Bright Horizons Family Solutions – Why Work for Us?

Bright Horizons Family Solutions® is a leading provider of early education and preschools, employer-sponsored child care, back-up care, educational advisory services and other work/life solutions. We strive to… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Bright Horizons Family Solutions reviews and ratings — including employee satisfaction and approval rating for Bright Horizons Family Solutions CEO David H. Lissy. All reviews posted anonymously by Bright Horizons Family Solutions employees.