Bright House Networks

  www.brighthouse.com
  www.brighthouse.com
There are newer employer reviews for Bright House Networks

4 people found this helpful  

Great Company but Management Used "That a Boy" System

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - ABS/CSS1 in Saint Petersburg, FL
Former Employee - ABS/CSS1 in Saint Petersburg, FL

I worked at Bright House Networks

Pros

Ability to move up in company, decent benefits dental/medical/VSP 401k including free cable/internet, good communication from immediate Team Supervisor of what is needed for improvement, Team Supervisor also acknowledges when a job is well done.

Cons

Upper management is a tight knit, fowl mouthed, constantly smoking, pack. The more they like you personally the further you will move in the company. They welcome "ass kissers" and people whom to delegate to. Have been in same position for 20yrs and has not been trained in current cable/internet/telephony technologies. Very negative bunch that ruins a great company.

Advice to ManagementAdvice

Replace upper management with new, positive, and ethical people. The actions of management casts a dark cloud over menial employees who notice "insider" promotion system.

Disapproves of CEO

166 Other Employee Reviews for Bright House Networks (View Most Recent)

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  1. 1 person found this helpful  

    Bright House USED to be a great place to work but there are no opportunities to grow in certain areas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Maitland, FL
    Current Employee - Anonymous Employee in Maitland, FL

    I have been working at Bright House Networks

    Pros

    The best reason to work at Bright House are there Health benefits, 401K and cable benefits.

    Cons

    There are no opportunity for growth and minimal merit increases.

    Advice to ManagementAdvice

    The management staff at Bright House should care more about their employees. They just ask front line employees how they feel about new changes.

    No opinion of CEO
  2. 2 people found this helpful  

    Good but little room for advancement for current employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Call Center Supervisor in Orlando, FL
    Current Employee - Call Center Supervisor in Orlando, FL

    I have been working at Bright House Networks

    Pros

    Great Benefits
    Employees treated very well with dignity and respect
    Fun environment
    Customer & Employee friendly focus

    Cons

    Hard to move up within company. Too many levels of bureaucracy. Very political environment. No one can make a decision at the senior level. Promote mostly from the outside. Salary ok, but could be much better. It's about who you know in the company not about what you can do. Individual recogonition not consisent.

    Advice to ManagementAdvice

    Get feedback and input from supervisors before implementing policies, best practices,and procedures.

    Recommends
    No opinion of CEO
There are newer employer reviews for Bright House Networks

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