There are newer employer reviews for Bright House Networks

 

very fun

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Accounts Payable  in  Orlando, FL
Current Employee - Accounts Payable in Orlando, FL

I have been working at Bright House Networks full-time for more than 3 years

Pros

Brighthouse is very employee driven and excels at employee treatment.

Cons

I dont have anything negative to say

Advice to ManagementAdvice

n/a

Recommends
Positive Outlook
Approves of CEO

144 Other Employee Reviews for Bright House Networks (View Most Recent)

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  1. 1 person found this helpful  

    managment doesn't care about employees or customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Supervisor  in  Saint Petersburg, FL
    Former Employee - Customer Care Supervisor in Saint Petersburg, FL

    I worked at Bright House Networks full-time for more than 5 years

    Pros

    good medical benefits, nothing else to say that is positive

    Cons

    management doesn't care about it's employees, especially from the Senior Supervisor position and above

    Advice to ManagementAdvice

    dump all of your current management and hire people who care about both the company and it's employees

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Don't get comfortable in one place...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Assistant  in  Tampa, FL
    Former Employee - Direct Sales Assistant in Tampa, FL

    I worked at Bright House Networks full-time for more than a year

    Pros

    Great cable/internet benefits, can be sometimes fun during customer service appreciation week, great people in my department

    Cons

    pay (decreased by from $12 (what I was paid as a temp) to $10 (when I became permanent), too many last minute decisions (my position was transferred to another city with out fair notice, wouldn't allow transfer out of department). A lot of last minute changes to protocol, departments weren't on the same level, and a lot of times problems were just pushed around in a "not my area, not my problem way". Definitely a "Good Ol' Boys" type of business where women are never seen as equal in their abilities.

    Advice to ManagementAdvice

    Get rid of the "not my problem" people, especially the managers. Promote those that are doing well and go above and beyond and offer more recognition than a certificate and their name in a newsletter for tenured employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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