Bright House Networks
3.4 of 5 107 reviews
www.brighthouse.com Saint Petersburg, FL

107 Employee Reviews (View Most Recent)

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Fantastic experience where you direct supervisors actually care about YOU!

Product Specialist (Current Employee)
Orlando, FL

I have been working at Bright House Networks full-time for less than a year

ProsFree/highly discounted cable/phone/internet is always a perk. Supervisors don't breathe down your neck about your stats. You're given a very wide berth in how to help customers (credits, etc).

ConsCan't think of any, at least at my level.

Advice to Senior ManagementKeep up the good work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A great company focused on their customers, but perhaps overlooking their technician staff.

Quality Assurance Specialist (Former Employee)
Orlando, FL

I worked at Bright House Networks full-time for more than 3 years


Pros: Bright House Networks compensates their technicians well, with free internet and cable services, annual raises, annual Family Fun nights, as well as generous raises for… Cons: Bright House Networks installers/technicians are the lowest men on the totem pole as far as being respected by the company. Any issues with the services… Advice to Senior Management: Bright House Networks needs to listen to customer input as far as how to improve their services (enable customers to transfer information from one dvr… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Best company I have worked for

Service Technician II (Current Employee)
Orlando, FL

I have been working at Bright House Networks full-time for more than 5 years


Pros: Benefits, training, free cable. Management is good. Company cares about… Cons: Wages are average. Decisions are made from the top without… Advice to Senior Management: Keep wages up to keep your good employees Yes, I would recommend this company to a friend More

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We’re Bright House Networks, an organization that’s achieved extraordinary success by developing and delivering premier cable systems and service. As the sixth largest company in our industry, we can offer you the… Full Overview

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