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Not a horrible company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst  in  Orlando, FL
Current Employee - Analyst in Orlando, FL

I have been working at Bright House Networks full-time for more than 5 years

Pros

Free cable and internet. My boss is awesome.

Cons

Not a lot of advancement opportunities. Not transparent with information. Job moved to Tampa.

Advice to ManagementAdvice

Stop focusing so much on what the competition is doing and spend time figuring out what your customers actually want.
Ditch the "hello friend" campaign or actually back it up with actions. Promote from within, even if it's not an open position. Have mentorship programs or if you have them, promote them.
Stop being so secretive about everything! I haven't seen an org chart in years. I was told I wasn't allowed to. I was also told I couldn't see the relo details in writing until I decided to move, or know the full details of my severance until I decided not to move. That's ridiculous.
And finally -- stop moving everyone to Tampa!

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Bright House Networks

  1.  

    you have to have sweet lips to kiss the butt of your supervisor to get promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Operations/Install
    Current Employee - Technical Operations/Install

    I have been working at Bright House Networks full-time for more than a year

    Pros

    provided work vehicle, reasonable benefits,

    Cons

    incompetent customer service dictates work day, pay not adequate for job, told to service equipment that you may have never seen in your life, work in incliment weather conditions, very little chance of being promoted, educational assistance is lackluster to say the least...it has to be approved by your supervisor who knows you will quit when you grad so they will never approve it.

    Advice to ManagementAdvice

    learn to promote based on knowledge not who licks your cheeks the best, if your going to claim you provide educational assistance ACTAULLY PROVIDE IT. when employees make recomendations on things that should be changed do nto just change the things that screw the employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good, Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Representative  in  Tampa, FL
    Current Employee - Direct Sales Representative in Tampa, FL

    I have been working at Bright House Networks full-time for more than a year

    Pros

    Good pay and benefits. Good product that is easy to sell and market. Lots of freedom to set your own schedule.

    Cons

    Very very little upward mobility. Upper management does not understand or want to understand the details of direct sales and what makes us successful.

    Advice to ManagementAdvice

    Listen to reps and hear what their facing in the field. Do what you can to support them better.

    Recommends
    Neutral Outlook
    No opinion of CEO
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