There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

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Helpful (2)

Not a horrible company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst in Orlando, FL
Current Employee - Analyst in Orlando, FL

I have been working at Bright House Networks full-time (More than 5 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Free cable and internet. My boss is awesome.

Cons

Not a lot of advancement opportunities. Not transparent with information. Job moved to Tampa.

Advice to Management

Stop focusing so much on what the competition is doing and spend time figuring out what your customers actually want.
Ditch the "hello friend" campaign or actually back it up with actions. Promote from within, even if it's not an open position. Have mentorship programs or if you have them, promote them.
Stop being so secretive about everything! I haven't seen an org chart in years. I was told I wasn't allowed to. I was also told I couldn't see the relo details in writing until I decided to move, or know the full details of my severance until I decided not to move. That's ridiculous.
And finally -- stop moving everyone to Tampa!

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  1. best benifits, training, and HAPPY to come to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician II in Bradenton, FL
    Current Employee - Service Technician II in Bradenton, FL

    I have been working at Bright House Networks full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is PLENTY of opportunities to move up in the company. You have to actually strive to and they will get you there. Benefits are the best that ive ever seen! I have never been turned down for overtime request $$$. Bosses are awesome and laid back. Brighthouse pays for me to take NCTI courses which count for college credit. Im so happy to come to work every day.

    Cons

    Working in the rain.. but thats just part of the job. ive been here 2 years and thats about the only complaint I have!

    Advice to Management

    keep up the good work. Its a pleasure working for this company.

  2. Large Company with a Family Feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright House Networks full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, plenty of opportunities for advancement, and a fantastic work environment. The culture is focused on customer and employee satisfaction which is refreshing and very welcome.

    Cons

    Actual salaries are often below average for the position, although benefits do more than make up for this fact.

There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

See Most Recent

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