There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

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Large Company with a Family Feel

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Bright House Networks full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great benefits, plenty of opportunities for advancement, and a fantastic work environment. The culture is focused on customer and employee satisfaction which is refreshing and very welcome.

Cons

Actual salaries are often below average for the position, although benefits do more than make up for this fact.

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  1. you have to have sweet lips to kiss the butt of your supervisor to get promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Operations/Install
    Current Employee - Technical Operations/Install

    I have been working at Bright House Networks full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    provided work vehicle, reasonable benefits,

    Cons

    incompetent customer service dictates work day, pay not adequate for job, told to service equipment that you may have never seen in your life, work in incliment weather conditions, very little chance of being promoted, educational assistance is lackluster to say the least...it has to be approved by your supervisor who knows you will quit when you grad so they will never approve it.

    Advice to Management

    learn to promote based on knowledge not who licks your cheeks the best, if your going to claim you provide educational assistance ACTAULLY PROVIDE IT. when employees make recomendations on things that should be changed do nto just change the things that screw the employees

  2. Good, Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Representative in Tampa, FL
    Current Employee - Direct Sales Representative in Tampa, FL

    I have been working at Bright House Networks full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and benefits. Good product that is easy to sell and market. Lots of freedom to set your own schedule.

    Cons

    Very very little upward mobility. Upper management does not understand or want to understand the details of direct sales and what makes us successful.

    Advice to Management

    Listen to reps and hear what their facing in the field. Do what you can to support them better.

There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

See Most Recent

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