Bright House Networks

  www.brighthouse.com
  www.brighthouse.com
There are newer employer reviews for Bright House Networks

 

Large Company with a Family Feel

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Bright House Networks full-time (more than 5 years)

Pros

Great benefits, plenty of opportunities for advancement, and a fantastic work environment. The culture is focused on customer and employee satisfaction which is refreshing and very welcome.

Cons

Actual salaries are often below average for the position, although benefits do more than make up for this fact.

Recommends
Positive Outlook
Approves of CEO

159 Other Employee Reviews for Bright House Networks (View Most Recent)

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  1.  

    you have to have sweet lips to kiss the butt of your supervisor to get promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Operations/Install
    Current Employee - Technical Operations/Install

    I have been working at Bright House Networks full-time (more than an year)

    Pros

    provided work vehicle, reasonable benefits,

    Cons

    incompetent customer service dictates work day, pay not adequate for job, told to service equipment that you may have never seen in your life, work in incliment weather conditions, very little chance of being promoted, educational assistance is lackluster to say the least...it has to be approved by your supervisor who knows you will quit when you grad so they will never approve it.

    Advice to ManagementAdvice

    learn to promote based on knowledge not who licks your cheeks the best, if your going to claim you provide educational assistance ACTAULLY PROVIDE IT. when employees make recomendations on things that should be changed do nto just change the things that screw the employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good company, but hard to go up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Solutions Support Technician in Saint Petersburg, FL
    Current Employee - Business Solutions Support Technician in Saint Petersburg, FL

    I have been working at Bright House Networks full-time (more than 5 years)

    Pros

    -Great Benefits (401k, Health Insurance, etc)
    -Decent Pay
    -Good Training
    -Good Corporate Events/All Hands Meetings

    Cons

    -While pay is good, hard to get a raise
    -Can get stuck in a position easily and hard to move up in the company.
    -Everything is by the numbers, times for everything is monitored, very stringent rules.

    Advice to ManagementAdvice

    Work on improving how your employees can move up in the company or even move around. Sitting in a single position for a long period of time can be very stagnant.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Bright House Networks

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