135 Employee Reviews (View Most Recent)

Sort: Rating Date

 

best benifits, training, and HAPPY to come to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Service Technician II  in  Bradenton, FL
Current Employee - Service Technician II in Bradenton, FL

I have been working at Bright House Networks full-time for more than a year

Pros

There is PLENTY of opportunities to move up in the company. You have to actually strive to and they will get you there. Benefits are the best that ive ever seen! I have never been turned down for overtime request $$$. Bosses are awesome and laid back. Brighthouse pays for me to take NCTI courses which count for college credit. Im so happy to come to work every day.

Cons

Working in the rain.. but thats just part of the job. ive been here 2 years and thats about the only complaint I have!

Advice to ManagementAdvice

keep up the good work. Its a pleasure working for this company.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Bright House Networks

  1.  

    Large Company with a Family Feel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright House Networks full-time for more than 5 years

    Pros

    Great benefits, plenty of opportunities for advancement, and a fantastic work environment. The culture is focused on customer and employee satisfaction which is refreshing and very welcome.

    Cons

    Actual salaries are often below average for the position, although benefits do more than make up for this fact.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Not a horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Orlando, FL
    Current Employee - Analyst in Orlando, FL

    I have been working at Bright House Networks full-time for more than 5 years

    Pros

    Free cable and internet. My boss is awesome.

    Cons

    Not a lot of advancement opportunities. Not transparent with information. Job moved to Tampa.

    Advice to ManagementAdvice

    Stop focusing so much on what the competition is doing and spend time figuring out what your customers actually want.
    Ditch the "hello friend" campaign or actually back it up with actions. Promote from within, even if it's not an open position. Have mentorship programs or if you have them, promote them.
    Stop being so secretive about everything! I haven't seen an org chart in years. I was told I wasn't allowed to. I was also told I couldn't see the relo details in writing until I decided to move, or know the full details of my severance until I decided not to move. That's ridiculous.
    And finally -- stop moving everyone to Tampa!

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Bright House Networks.

Worked for Bright House Networks? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.