136 Employee Reviews (View Most Recent)

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Decent place to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Representative  in  Saint Petersburg, FL
Former Employee - Technical Support Representative in Saint Petersburg, FL

I worked at Bright House Networks full-time for less than a year

Pros

The pay was good, good benefits and comped cable!

Cons

Extremely high call volume and very micromanaged! The management watches every single thing you do!

Recommends
No opinion of CEO

Other Reviews for Bright House Networks

  1.  

    Could be so much more...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright House Networks full-time

    Pros

    Great medical, dental and vision, matches 401k contributions, and offers a pension. Free cable and internet. Pays upper management and commercial sales well.

    Cons

    Dead end job - No room for advancement
    Treats employees poorly
    Poor pay
    Poor management, insufficient training, micro-managing, lack of support from management
    Employees are not empowered to do their job

    Advice to ManagementAdvice

    Put competent people in management that will grow your business, treat your people well, and foster creativity. Keep talent around with better compensation, offer a career path, and develop your people. This will benefit you, the employee, the customer and your bottom line.

    Doesn't Recommend
    No opinion of CEO
  2.  

    "Really"

    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Bright House Networks full-time for more than a year

    Pros

    Awesome raises LoL. Actually pay went down after insurance increase.

    Cons

    Stress with no backup from your Lead or Supervisor

    Advice to ManagementAdvice

    Stop with the turn over already

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