Bright House Networks

www.brighthouse.com
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There are newer employer reviews for Bright House Networks

 

Too focused on consultants

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Orlando, FL
Former Employee - Anonymous Employee in Orlando, FL

I worked at Bright House Networks full-time (more than 5 years)

Pros

Customer service is great. Fast repair and technical support

Cons

Internally, too dependent on outside consultants and stressing out sales reps. Fell prey to downsizing and reorganizing (the latest and greatest thing to do!!). Needs to get back to the basics and encourage people.

Advice to ManagementAdvice

Follow Jack Welch's management style. Encourage your people more through recognition and rewards.

Recommends
Neutral Outlook
No opinion of CEO

180 Other Employee Reviews for Bright House Networks (View Most Recent)

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  1.  

    Strong Company with excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician III in Saint Petersburg, FL
    Former Employee - Service Technician III in Saint Petersburg, FL

    I worked at Bright House Networks full-time (more than 5 years)

    Pros

    Good starting pay and encouraging management. Positive work environment. Amazing benefits including 401k, pension, healthcare, vision, dental, and heavily discounted cable service. One of the few places you can move up with hard work. Drug Free environment.

    Cons

    Poor hours for new employees; second shift basically mandatory. Poor communication between management and employees; has improved over last few years, but needs development

    Advice to ManagementAdvice

    Be open with employees and discuss changes that affect them before they are implemented.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hostile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cable Tech in Orlando, FL
    Former Employee - Cable Tech in Orlando, FL

    I worked at Bright House Networks full-time (more than a year)

    Pros

    I don't have any pros for this company

    Cons

    Not easy to move around the company, The broadcast and encourage moving around within
    the company but it is not easy at all. The wages are really low for all the work that their cable techs do.

    Doesn't Recommend
There are newer employer reviews for Bright House Networks

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