Bright House Networks

www.brighthouse.com
There are newer employer reviews for Bright House Networks

1 person found this helpful  

Stable job with great benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - NOC Operator
Current Employee - NOC Operator

I have been working at Bright House Networks full-time (more than 5 years)

Pros

401k, excellent time off can be earned, Health insurance benefits

Cons

You have to "know" someone to get anywhere; very political

Advice to ManagementAdvice

Care about your employees and their work ethic; not whether you will be going drinking with them. Also promote employees going where they want to be and go; don't hold them back.

Recommends
Neutral Outlook
No opinion of CEO

174 Other Employee Reviews for Bright House Networks (View Most Recent)

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  1.  

    Too focused on consultants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Bright House Networks full-time (more than 5 years)

    Pros

    Customer service is great. Fast repair and technical support

    Cons

    Internally, too dependent on outside consultants and stressing out sales reps. Fell prey to downsizing and reorganizing (the latest and greatest thing to do!!). Needs to get back to the basics and encourage people.

    Advice to ManagementAdvice

    Follow Jack Welch's management style. Encourage your people more through recognition and rewards.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright House Networks full-time (more than 10 years)

    Pros

    Customer-centric, Friendly, Empowered, treated like a human being

    Cons

    There are no cons to working here.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Bright House Networks

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