Bright House Networks

  www.brighthouse.com
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134 Employee Reviews (View Most Recent)

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Successful company with questionable leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Employee benefits - solid health insurance and 401k match

Cons

Salary
Lack of accountability
For a technology company, very slow to change/adapt

Neutral Outlook
No opinion of CEO

Other reviews for Bright House Networks

  1. 1 person found this helpful  

    Stable job with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Operator
    Current Employee - NOC Operator

    Pros

    401k, excellent time off can be earned, Health insurance benefits

    Cons

    You have to "know" someone to get anywhere; very political

    Advice to ManagementAdvice

    Care about your employees and their work ethic; not whether you will be going drinking with them. Also promote employees going where they want to be and go; don't hold them back.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Too focused on consultants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    Pros

    Customer service is great. Fast repair and technical support

    Cons

    Internally, too dependent on outside consultants and stressing out sales reps. Fell prey to downsizing and reorganizing (the latest and greatest thing to do!!). Needs to get back to the basics and encourage people.

    Advice to ManagementAdvice

    Follow Jack Welch's management style. Encourage your people more through recognition and rewards.

    Recommends
    Neutral Outlook
    No opinion of CEO
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