Bright House Networks

  www.brighthouse.com
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128 Employee Reviews (View Most Recent)

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Great Employees at lower ranks with bad leaders at the top

Technical Care Professional (Current Employee) Saint Petersburg, FL

Prosgreat benefits, to include reduce rate on all services provided

Consthey don't ask those who take care of the customers for input on how to improve, The supervisors lie to the new employees and expect that from the current employees, to make seem like everyone loves it there.

Advice to Senior ManagementAsk those who take care of the customers what we can do to improve, such as; getting better equipment to help us perform our jobs better, or better yet. Invest in the equipment that is in the homes of everyone, i.e. modems combined with routers don't allow for best service of they are not very good quality.

Stop asking employees to be free tech support for something that has nothing to do with our jobs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    I love my Job

    Workforce Management Coordinator (Current Employee) Saint Petersburg, FL

    I have been working at Bright House Networks full-time for more than 5 years


    Pros: Great benefits, including free cable, internet, and wonderful health benefits… Cons: Shift bidding, as the call center is open from 7a-11pm, but as long… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company with a Bright Future

    Anonymous Employee (Current Employee)

    I have been working at Bright House Networks full-time for more than 5 years


    Pros: Benefits, People, Work Life, Privately Held, Brand Recognition, Training, Education,… Cons: Pay slightly lower than average, but you are compensated in… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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