Brighton Collectibles

  www.brightoncollectibles.com
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61 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

2 people found this helpful  

Manager

Store Manager (Former Employee)

ProsGood discounts on merchandise. Enjoyed meeting the designers and seeing the factories where the product is made. The customers are awesome.

ConsThe company doesn't concentrate on people. They do not value their people. Customers don't want to be pressured all the time to come in and shop. Employees are held accountable to call as many customers to come in to shop daily. This takes the customer service away from the customers in the store. Also, putting pressure on employees to get the customers' personal information is insane. The company doesn't change it's styles. Customers are tired of the same things they have already.
What's worse is that the jewelry doesn't last. It tarnishes beyond repair and it's hard to stand behind a product when the quality is bad. Management is't paid overtime. There are many times when breaks and meal periods are lost because of not enough help.

Advice to Senior ManagementBe consistent with the managers and employees. Don't do something to one person and not the other. Know what the laws are and pay your people what they're due. No one can be trusted in the home office.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Unrealistic expectations

    Manager (Current Employee)

    I have been working at Brighton Collectibles full-time for more than a year


    Pros: Great incentives for team. Store managers have great trips along with ASMs that get to travel as well. Many contests for sales people… Cons: Company has unrealistic expectations for example the amount of events and parties thrown without any incentive for customers to come shop - the company has… Advice to Senior Management: Listen to your managers, learn the demographics. Not all stores will run successfully by doing the same thing as store in different areas. Don't be… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Best company I have ever worked for.

    Sales Representative (Current Employee)

    I have been working at Brighton Collectibles full-time for more than a year


    Pros: The pay is great! The president of the company is… Cons: The travel and work load is very extensive. Not… Yes, I would recommend this company to a friend More
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