There are newer employer reviews for Brink's, Incorporated

2 people found this helpful  

Good people, low morale, struggling leadership

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Coppell, TX
Former Employee - Anonymous Employee in Coppell, TX

I worked at Brink's, Incorporated full-time (more than 3 years)

Pros

I worked with some really good people at Brink's, and I learned a lot while I was there.

Cons

Brink's is a very old-fashioned company that preaches about innovation while resisting change. There was very little cooperation between sales and marketing, and all efforts to change that were met with strong resistance. Some of the mid-to-upper management were out of touch with the rest of the organization, and many were just downright arrogant.

Advice to ManagementAdvice

When employee morale is down, badgering them about not working hard enough isn't going to fix things. There are other ways to motivate. If you're going to preach innovation, try reading about what innovative companies are doing for their people.

Recommends
Neutral Outlook
Disapproves of CEO

170 Other Employee Reviews for Brink's, Incorporated (View Most Recent)

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  1. 4 people found this helpful  

    not employee friendly, don't care for their employees, crappy pay. no support, unorganized. Too many useless bosses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    I have been working at Brink's, Incorporated full-time (more than 10 years)

    Pros

    have a job for the time being

    Cons

    no quit time, no support, very stressful. bullying

    Advice to ManagementAdvice

    clean up some of the upper management, they haven't got a clue about the actual work, ask employees for ideas to make it a better work place. Happy workers do better work. Quit acting like you really care. Quit having speak out meetings, it doesn't accomplish anything, because you really don't want to know how the employees feel.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Sad shell of a former great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in Coppell, TX
    Former Employee - Employee in Coppell, TX

    I worked at Brink's, Incorporated full-time (more than 5 years)

    Pros

    There are hardworking and honest people there who truly try to treat customers and employees the right way. It can be a fun business to be part of and many of the customers are great to work with.

    Cons

    Over the last several years the complete change in the senior US leadership came at a very high cost in terms of salaries I'm sure, but unfortunately delivered a very low level of return. People (can't use the term "leader" for any of them) brought in who had no remote experience in the business and clearly no interest to try and learn it. They had all the answers before they asked the first question and routinely belittled and berated those who had experience and knowledge but were "Brink's Blue" - a forgotten adjective that used to mean something. Excellent people were either let go or just gave up and left. All the speeches and "we know how to run a business" has generated is higher turnover, lower employee morale, lower sales, lower customer satisfaction, higher costs and a business which is getting hammered by their competition. They can say what they want but the facts are the facts.

    Advice to ManagementAdvice

    If you plan on staying, you owe it to those who are left, employees and customers, to check your egos at the door and actually try to LEARN the business, the people and the customers. You aren't impressing anyone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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