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Need to evaluate the model to ensure the constant change from buying/selling/franchising companies is really necessary.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Human Resources
Former Employee - Human Resources

I worked at Brinker

Pros

The people are wonderful. I know a lot of people would say that, but for this company it was so far beyond what I expected that at first I was a little suspicious. Never have I had bosses and coworkers who cared as much about me as a person as they did about me as a professional. That sort of culture is contagious, and I think Brinker has continued to bring in great people. I can also say that I never once saw a decision that was made that was without the best of intentions. While no leadership team ever makes all the right decisions, they always acted in the best interest of the company and were quick to change their path as soon as the result weren't headed in the right direction.

Cons

The restaurant industry is a tough one to be a part of right now and has been for a few years. It's hard to have to say goodbye to friends and coworkers when the results force restaurants to close and people to be laid off. This is not unique to Brinker or even the restaurant industry, and I must say, I felt the employees were treated fairly in each case. Other challenges just include the nature of the industry itself - weekends are the busiest times, few holidays, long hours, etc. But, for those of us who love the industry, I think we thrive on that kind of schedule!

Advice to ManagementAdvice

I would advice Sr. Mgmt that although there have been a ton of changes, they should stay true to who they are and remember their values as they go into new roles, perhaps supporting different concepts and working for new leaders. Brinker is special because of it's history. No company I have worked for had a stronger sense of that history and how it makes them unique. My fear is that in all of the upheaval, this could be lost or forgotten. While I think the leaders who were in place when I left would never forget that family like culture, where it's okay to have fun, because we should have fun taking care of the guests, it can be easy to lose that when too many leadership roles are replaced.

Recommends
No opinion of CEO

83 Other Employee Reviews for Brinker (View Most Recent)

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  1.  

    Another waiting job that, well, is waiting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Brinker

    Pros

    Flexibility and quick money. Not bad for a part-time worker, full-time college student.

    Cons

    Customers are demanding since its a chain restaurant. There is a significantly high amount of turnover. Its a rather dirty industry as well.

    Advice to ManagementAdvice

    Offer more hourly since the economy has crushed tips.

    Doesn't Recommend
  2.  

    Macaroni Grill is not a terrible restaurant to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server Assistant  in  Mandeville, LA
    Current Employee - Server Assistant in Mandeville, LA

    I have been working at Brinker

    Pros

    It is very easy once you learn the menu, policies, and procedures. The money is not the most you could make working in a restaurant but for the amount of work you have to do it is adequate. Managers are very receptive to time off needs.

    Cons

    Some of the managers are not very good with people skills. Upper management has completely lost touch with the day to day operations of the stores. The quality of your co-workers can vary from excellent to terrible or creepy. Hourly pay for now back of the house work is always below minimum wage and you will not get a raise no matter what.

    Advice to ManagementAdvice

    Work in every position for the rate of pay each position receives for a month.

    Recommends
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