British Airways

  www.british-airways.com
  www.british-airways.com
There are newer employer reviews for British Airways

1 person found this helpful  

Flytele dba British Airways Don't do it

  • Comp & Benefits
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
Former Employee - Reservation Agent in Jacksonville, FL
Former Employee - Reservation Agent in Jacksonville, FL

I worked at British Airways full-time (more than 3 years)

Pros

If you are lucky enough to survive the travel can be great.

Cons

One of the worst managed call centers I have worked in. They care nothing for the employees which is a shame because they hire really smart and sweet people then they run them into the ground. If you have really tough skin you can survive.

Advice to ManagementAdvice

There is nothing that I can say that will change the culture you have created and maintained. Try to treat ryour people better it is the least that they deserve!

122 Other Employee Reviews for British Airways (View Most Recent)

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  1. 1 person found this helpful  

    It was typical call center experience...people who are wanting to be part of the "in crowd" get promoted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Jacksonville, FL
    Former Employee - Customer Service in Jacksonville, FL

    I worked at British Airways full-time (more than 3 years)

    Pros

    Benefits including travel and the chance to interact with people all over the world.

    Cons

    Understaffed and no room for the personal touch with their employees. Was disappointed on how I was let go and finally understood why all the other employees complained so much about the company.

    Advice to ManagementAdvice

    Get to know your employees on a "human" level and not just another number.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Worked for a premium airline when premium travel was spiraling downward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA

    I worked at British Airways

    Pros

    internationally recognized company, travel benefits

    Cons

    poor management by local managers

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for British Airways

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