Pros

Working for british airways was alway my dream, it is full of fantastic people apart from the leadership team. e have some fantastic layovers and a service to be proud of. I really do enjoy going into work each day.

Cons

Poor management from the top. Departments being turned against each other. Leadership team trying to reduce us to low cost carrier. LT making our fantastic airline a laughing stock and talking us down.

Advice to Senior Management

Concentrate on the front line staff as we are the ones who continue to serve our customers above expectation on a daily basis. Stop putting profit ahead over everything else