There are newer employer reviews for British Gas

 

An established business, on a fast transformation curve

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Project Manager in Staines, England (UK)
Former Employee - Project Manager in Staines, England (UK)

I worked at British Gas full-time (more than 10 years)

Pros

Variety of businesses to work in, good geographic split in the UK and a real desire to move away from being known as "the gas board" of old

Cons

Frequent, almost yearly redundancies in support functions, an ageing and non scalable technology stack in the home service business, constrained salary scales

Advice to ManagementAdvice

look externally and focus on driving exceptional customer experiences. It's not all about using the latest toys, you need to be able to leverage them properly

Recommends
Neutral Outlook
Approves of CEO

79 Other Employee Reviews for British Gas (View Most Recent)

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  1. 3 people found this helpful  

    Poor lower management, bit like a posh council

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Energy Expert in Birmingham, England (UK)
    Current Employee - Energy Expert in Birmingham, England (UK)

    I have been working at British Gas full-time (more than an year)

    Pros

    Share scheme, half decent pension, qdos.

    Cons

    No recourse, stick by, usually poor, managers. Bit like working for a posh council, established nepotism and too many people waiting out for their pension. Opportunities usually allocated before job is advertised. Not the 'British Gas' of old.

    Advice to ManagementAdvice

    Salespeople rarely make the best managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    call centre and sales environment not for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor in Edinburgh, Scotland (UK)
    Former Employee - Customer Service Advisor in Edinburgh, Scotland (UK)

    I worked at British Gas full-time (less than an year)

    Pros

    the people and salary are very good

    Cons

    6 weeks prior training however not very good

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for British Gas

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