There are newer employer reviews for British Gas
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An established business, on a fast transformation curve

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Project Manager in Staines, England (UK)
Former Employee - Project Manager in Staines, England (UK)

I worked at British Gas full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Variety of businesses to work in, good geographic split in the UK and a real desire to move away from being known as "the gas board" of old

Cons

Frequent, almost yearly redundancies in support functions, an ageing and non scalable technology stack in the home service business, constrained salary scales

Advice to Management

look externally and focus on driving exceptional customer experiences. It's not all about using the latest toys, you need to be able to leverage them properly

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  1. call centre and sales environment not for me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Edinburgh, Scotland (UK)
    Former Employee - Customer Service Advisor in Edinburgh, Scotland (UK)

    I worked at British Gas full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    the people and salary are very good

    Cons

    6 weeks prior training however not very good


  2. A stable bet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst
    Former Employee - Senior Analyst

    I worked at British Gas full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There seems to be a genuine culture of taking care of employee's wellbeing.

    Cons

    There is a definite culture of risk aversion. Most people have been around for a long time which can slow down the pace of advancement, and there is less appetite for change.

    Advice to Management

    Entrepreneurship-like abilities should be praised more heavily to keep abreast of technological changes in a shifting industry.


There are newer employer reviews for British Gas
There are newer employer reviews for British Gas

See Most Recent

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