Glassdoor is your free inside look at British Gas reviews and ratings — including employee satisfaction and approval rating for British Gas CEO Sam Laidlaw. All reviews posted anonymously by British Gas employees.
I worked at British Gas full-time for more than 10 years
Pros – Variety of businesses to work in, good geographic split in the UK and a real desire to move away from being known as "the gas board" of old
Cons – Frequent, almost yearly redundancies in support functions, an ageing and non scalable technology stack in the home service business, constrained salary scales
Advice to Senior Management – look externally and focus on driving exceptional customer experiences. It's not all about using the latest toys, you need to be able to leverage them properly
Yes, I would recommend this company to a friend
2013-02-14 14:26 PST
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