There are newer employer reviews for British Gas
There are newer employer reviews for British Gas

See Most Recent

Exactly as you'd imagine

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Advisor in Leeds, England (UK)
Former Employee - Customer Service Advisor in Leeds, England (UK)

I worked at British Gas full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good money for people that can't get a job anywhere else.
Good pension

Cons

Patronising, Cheap, Depressing School-like atmosphere

Advice to Management

Keep employees in the loop, don't bullsh*t them, more rewards than 'prp' are needed

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. An established business, on a fast transformation curve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Staines, England (UK)
    Former Employee - Project Manager in Staines, England (UK)

    I worked at British Gas full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Variety of businesses to work in, good geographic split in the UK and a real desire to move away from being known as "the gas board" of old

    Cons

    Frequent, almost yearly redundancies in support functions, an ageing and non scalable technology stack in the home service business, constrained salary scales

    Advice to Management

    look externally and focus on driving exceptional customer experiences. It's not all about using the latest toys, you need to be able to leverage them properly


  2. call centre and sales environment not for me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Edinburgh, Scotland (UK)
    Former Employee - Customer Service Advisor in Edinburgh, Scotland (UK)

    I worked at British Gas full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    the people and salary are very good

    Cons

    6 weeks prior training however not very good


There are newer employer reviews for British Gas
There are newer employer reviews for British Gas

See Most Recent

Work at British Gas? Share Your Experiences

British Gas

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.