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Helpful (4)

Small comes with opportunities and challenges

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Gaithersburg, MD
Former Employee - Anonymous Employee in Gaithersburg, MD

I worked at BroadSoft

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Management has a relaxed view of people & organization and happy to see smart ideas bubble to the top. In general, there's a good concern for the well being of employees and a general sense of fair play. The organization is a mix of long termers and newbies. A general curiosity to try things out encourages out of the box thinking

Cons

It's a small company and in the end 2-3 management members make all the decisions The good is a fast decision process, the downside is sometimes they're wrong and queuing to get mindshare is often difficult. Management has never run large companies and their personal style is sometimes hard to convey across a far flung organization.

Like any older organization, there is a "friend's of Mike" CEO club, protected employees who can "do no wrong" and with such a small management team, the risk is you fall into disfavor with management and out the door you will go.

Advice to Management

It's a daily challenge in telecom with stormy seas, Tessler has certainly made more right decisions than wrong. Mike has a loyal band of followers, some of whom are less than competent, but trust is often more important. Unfortunately, this breeds a "YES" man culture which may not help Mike ultimately make the right long term decisions.

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  1. Helpful (1)

    Good product but poor company culture due to certain individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in London, England (UK)
    Current Employee - Sales Executive in London, England (UK)

    I have been working at BroadSoft full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    + Great product - dominates and sometimes outperform against competitors in enterprise marketplace
    + Very strong products and engineering - wealth of experience and competence
    + Some strong individuals who perform well despite the culture in EMEA
    + Compensation in Sales and Sales Engineering above average - not so in the cheaper resource bases e.g. Belfast, Spain and East Europe

    Cons

    - Poor management team in UK and NI - little or no support from Exec team and their admin staff
    - UK and NI clique - those that have been there a while, what they say goes - some swan about if they own the place and use it to further their social lives
    - People are resources and not staff - always amazed how well the Sales teams perform despite the UK and NI Management who in some cases take advantage of people knowing they can't easily get jobs elsewhere - Sales staff quickly come and go
    - Career options limited - glass ceiling if you aren't liked - read that as part of the club - they prefer yes people even if incompetent.
    - Seems a poor place for women to advance their careers unless they go around giving hugs - male dominated culture

    Advice to Management

    There are some extremely strong individuals who are prevented from succeeding due to exec team in EMEA. Broadsoft would reach the next level as a company if in EMEA they just let people get on a flourish rather have to suffer daily command and obey from the UK and NI Management, because certain people believe they are important but provide little to no value in customer engagement or developing business.

  2. Well paid- under staffed and under valued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BroadSoft full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Salary is very good. Good benefits

    Cons

    very under staffed- little opportunity to do things properly as there are simply not enough people

    Advice to Management

    invest in the long term future of the company- staff

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