Broadridge

www.broadridge.com
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1 person found this helpful  

Great Place to Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Client Service Associate in Andover, MA
Current Employee - Client Service Associate in Andover, MA

I have been working at Broadridge full-time (more than 5 years)

Pros

The ability to morph my role into different area's allows for a different type of career path. The people I work with are great and enthusiastic.

Cons

Advancement opportunities in my group are hard to come by. While its a negative, every role is what you make of it.

Recommends
Neutral Outlook
Approves of CEO

283 Other Employee Reviews for Broadridge (View Most Recent)

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  1. 2 people found this helpful  

    Good place to work but overall strategy from mgmt. not always clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wheat Ridge, CO
    Current Employee - Anonymous Employee in Wheat Ridge, CO

    I have been working at Broadridge full-time (more than 10 years)

    Pros

    Compensation was right on market for tech jobs but low paying for client service positions when they seem to have to handle the brunt of the issues.
    Employees are good to work with, all pitch in when there is a crisis. Most willing to share knowledge as well on everyday projects.
    Project work goes pretty smoothly, with other departments mostly willing to do their share to get upgrades and new functionality to clients.

    Cons

    Benefits were competitive, however, again, certain pay grades never got any extra bonuses, stock purchase, etc. when they worked as hard as others. Not very rewarding for busting your butt, working late and on weekends.
    Too low paying for client service jobs when it's more than your average customer service position and you need to know about the financial world.
    Some department managers allowed to be constant blockades in getting fixes out for clients. Upper mgmt. doesn't seem to know how to deal with problematic people like this and instead ignore their actions which allows things to progress to worse scenarios.
    All talk about moving to newer technologies but not everyone gets to share in the changes. Some training occurs for tech departments but you are not always allowed to use what you have learned. A waste of company money and department resources if they aren't going to be able to apply what they have learned, even if it's just a prototype. And prototypes shouldn't be automatically attached to a raise/bonus if you're trying it out for the first time.

    Advice to ManagementAdvice

    Figure out how to deal with problem managers. Allowing them to be a blockade and work against progress under the guise of "making things more accurate for clients" is not a resolution. They just make others jump thru imaginary hoops that are an inefficient waste of time and energy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    I loved it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Tax Associate in Jersey City, NJ
    Former Employee - Senior Tax Associate in Jersey City, NJ

    I worked at Broadridge full-time (more than 8 years)

    Pros

    I got along with everyone.

    Cons

    Got laid off, as company was sending jobs to branch in India.

    Advice to ManagementAdvice

    Hire me back.

    Recommends
    Neutral Outlook
    Approves of CEO
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