There are newer employer reviews for Brook Street

 

A slow and painful decline

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Trainer  in  Luton, East of England, England (UK)
Former Employee - Trainer in Luton, East of England, England (UK)

I worked at Brook Street full-time for more than 3 years

Pros

There is a fantastic atmosphere amongst most of the staff and the company is small enough to have a family feel. There is a good opportunity to learn the industry for Consultants, and because of a relativly high turnover also room for progression.

Cons

The business is being run into the ground because it can't move quickly enough to keep up with the market. The website is terribly out of date, Linked In has only just appeared on their radar and the senior managers are not reacting to the needs of their customers. Most disappointing is an inability to listen to the talent advice from within the organisation in favour of sticking with the advice of a few old and trusted heads. Various initiatives have been employed to improve employee engagement but ultimately, nothing changes.

The company has been in a spiral of decline for the past 5 years posting lower and lower profits whilst continuing to engage in heavy branch closures and redundancies. This has included the closure of the training department. In the past, Brook Street's training was regarded as some of the best in the industry and now it's being performed reluctantly by a few Regional Manager alongside their normal role.

Performance targets are also well out of date being based on pre-recession business and consequently bonus is very difficult to achieve.

Advice to ManagementAdvice

Brook Street, it's time to wake up! Recruitment is not the same as it was 20 years ago when your Directors started.

Doesn't Recommend
Negative Outlook

11 Other Employee Reviews for Brook Street (View Most Recent)

Sort: Rating Date
  1.  

    Best of a bad bunch?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Brook Street

    Pros

    Above average training for the industry, certainly worthwhile for someone entering recruitment. Nationwide network makes it easy to transfer around the country if you need to.

    Cons

    Poor management at branch and regional level. Aggression rather than capability seems to be the qualifier for management. Favouritism, cliques and bullying are rife.

    Advice to ManagementAdvice

    Start managing people not numbers - or if you're going to stick to numbers manage ones that matter rather than bizarre ratios that encourage lying and manipulation rather than increase revenues and profit.. Recognise talent and success, coach underperformers.

  2.  

    Assistant to the Executive Team in a Central London Global Energy Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant to the Executive Team  in  London, England (UK)
    Current Employee - Assistant to the Executive Team in London, England (UK)

    I have been working at Brook Street part-time for less than a year

    Pros

    They treat people with fairness, respect and decency.
    They help employees develop their potential.
    They look after the environment and they are ethical.

    Cons

    May be could consider work life balance better and review investment policies in certain locations in Africa.

    Advice to ManagementAdvice

    The Company has a fantastic reputation, but in the past 18 months there have been some profit warnings so things have not been so good.

    We need Leaders who are inspired, have vision and are decisive to effectively manage the company. Have we lost our way?

    Instead of cost cutting and redundancies.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Brook Street

Worked for Brook Street? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.