Brookdale Senior Living

www.brookdaleliving.com
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5 people found this helpful  

Brookdale is in a great position to make a difference, but they are failing to do so.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Brentwood, TN
Former Employee - Anonymous Employee in Brentwood, TN

I worked at Brookdale Senior Living full-time (more than a year)

Pros

I got to interact with some great people

Cons

See advice to management section.

Advice to ManagementAdvice

I worked in the corporate office and had a chance to interact with everyone from the executives to the operational employees in the office. I also interacted remotely with employees from many of the different communities.

The culture and work environment in the corporate office was toxic. There are some wonderful people that I had the pleasure of meeting who are truly trying their best to deliver brilliance for the residents and employees at the communities. Unfortunately, these wonderful people are caught up in a depressed and distraught bureaucracy that lacks the drive and vision to truly enrich the lives of the residents.

While I never felt that the senior executives were malicious or purposefully arrogant, it was quite apparent that they were operating in a very isolated "bubble". Efforts from senior management to engage or energize the company were either non-existent or so ineffective that those efforts weren't even perceivable.

Since the company didn't have strong and inspiring leadership, the majority of employees in the corporate office formed very rigid "silos", and resorted to petty politics on a daily basis.

If I could describe Brookdale's corporate environment in one sentence, it would be: A large, uninspired bureaucracy with a very charming company mission that in no way reflects the reality of the company's culture.

I wish Brookdale the very best because they are truly in a position to make a difference in the lives of the senior citizens they serve; they just need better leadership and a culture that enriches talent.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

563 Other Employee Reviews for Brookdale Senior Living (View Most Recent)

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  1. 2 people found this helpful  

    Love the Residents, just disappointed with Level of Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Assistant in Peoria, AZ
    Former Employee - Resident Assistant in Peoria, AZ

    I worked at Brookdale Senior Living full-time (more than 3 years)

    Pros

    The Residents and their families

    Cons

    Overworked, underpaid, promised Bonuses not received. R.A's took care of the residents, not HWD, RCC or ED. It was all about numbers. Some residents needed more care than we could provide them, but Management did not want to take staff advice. Staff bullying in the workplace,always afraid for your job. Dishonesty of management to cover themselves and not support their employees, especially when we deal with the residents and their families everyday. Be honest with the families instead of being dishonest, the Cornerstone is for show, and the Residents rights are not respected. When managers feel the need to degrade, humiliate and curse at you in front of residents and your coworkers, instead of discussing matters behind closed doors and you decide to call Corporate, kiss your job good bye. Coworkers who have tenure will back up management and are allowed to decide in whether a coworker should stay or be terminated. Residents are aware of when employees are in trouble because of inside resources discussing employee Disciplinary Actions.

    Advice to ManagementAdvice

    Listen to your Employees working hands on with the residents. We care about them very much and it saddens us when Management does not listen to their employees. Please keep employee Disciplinary Action between the employee and management, dealing with such actions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Realization that I would not put my parent there, then it is time to go.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Life Enrichment Coordinator in Loveland, CO
    Former Employee - Life Enrichment Coordinator in Loveland, CO

    I worked at Brookdale Senior Living full-time (more than 5 years)

    Pros

    Great medical benefits and some great residents.

    Cons

    Not enough staff with too many demands in an unrealistic amount of time. I.e. that it is to take 10 minutes to give an elderly person a shower. Depending on who the Executive Director of the day is, has much to do with the feel of the community. Five in six years for me. The last two were cold and impersonal (families assesment). Keep problemsome employees and some good employees leave because of that. At first you think that ISC Therapy is good. Yes the premise is but when you go through the roster weekly to come up with people that "need" it equates to creating more revenue.

    Advice to ManagementAdvice

    Brookdale you need to come into the times that are upon us. It is not fair to have such people with advanced dementia with ones without. Would constantly see the frustration with residents that were more cognitive trying to enjoy an activity where someone is constantly repeating, interupting and behavorial. In fairness to the individuals with dementia they are lost in the shuffle. Also gear programming more to geographical area. My population could care less about touring the world in travel discussions and food that they are not adventuresome to try. Very little rewards. We were not given an employee Christmas party unless it was partly funded by donations from families. Staff already felt aprreciated by families, it would be nice to feel it by your director. Create some incentives for middle management as for now there are none. Pull more on salaried managers than ones that can barely get their job done and work 37.5 hours a week.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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