There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

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Helpful (1)

Enjoyed the community, did not enjoy working with regional management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Management in Tampa, FL
Former Employee - Management in Tampa, FL

I worked at Brookdale Senior Living full-time (More than 8 years)

Doesn't Recommend
Negative Outlook
Approves of CEO
Doesn't Recommend
Negative Outlook
Approves of CEO

Pros

The residents were the best part of the job.
Associates worked well as a team.

Cons

TOO MUCH REGIONAL MANAGEMENT
Regional Management Team was ineffective.
Regional VP micro managed the community
Regional VP never acknowledged the associates when walking around the community.
Regional VP never had a smile on her face; always looked mean.
Regional VP followed the "Peter Principle" rise to your level of incompentence. Regional VP was the poster child for this concept.
Regional VP always misplaced emails and got upset because they were not sent; sent the original email; no apology ever was returned.
Regional VP showed favoritism to certain communities
Communication with regional management team was very suspect; phone messages and/or emails were either never returned or returned after the issue was resoleved.
Long term associates had the feeling of entitlement.
Too many clicks around the community

Advice to Management

Replace the Regional VP with someone who understands the business more

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  1. Helpful (1)

    Large, unwieldy bureaucracy - inept & out of touch regional and corporate staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Brookdale Senior Living full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Residents, front line associates - ability to enact positive change in one's life

    Cons

    Too many layers of middle management; totally inept and out of touch with the day to day operations of a given community.

    Advice to Management

    Top heavy, new CEO should look at overhead immediately, trim all layers upon layers of fat.

  2. Helpful (6)

    Culture errored at regional and corporate level. BSL needs to walk their talk...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Director
    Current Employee - Executive Director

    I have been working at Brookdale Senior Living full-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great culture at the community level frequently. Great dining standards. Strong administrators in some locations. Some communities have nice remodels. BSL does care about its residents. Great sales training program.

    Cons

    Rude, disrespectful regional and divisional associates. Do not treat subordinates respectfully. Unacceptable rudeness and "THREAT" driven culture. Milwaukee associates are frequently rude to community associates. Culture can feel very "McDonalds" of LTC. Promotions based on good boy network and friendships rather than "performance based". **Large $ investment in sales director training (BSS). No investment in RN director training. Hmmmm.... This clearly defines, in monetary investment terms, BSL priorities.

    Advice to Management

    Review the culture you create with your directors. Do YOU uphold the mission statement statement? What are your interactions with your ED's? Are they respectful. Create the culture you preach.

There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

See Most Recent

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