Brown & Toland

  www.brownandtoland.com
  www.brownandtoland.com
There are newer employer reviews for Brown & Toland

 

Fantastic place

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at Brown & Toland full-time (more than an year)

Pros

Surpised by some of the comments in other reviews. CEO is extremely approachable, very wise in the network strategy to keep the company competitive, and very engaged in patient, employee, and physician morale. Yes, there has been a lot of turn-over, but this has been a strength to bring in strong leadership. Healthcare is a very complex environment and requires commitment to change towards better practices.

Cons

Game days are crazy - but also fun.
Relationships with 'partner' hospitals is strained

Advice to ManagementAdvice

Continue on the current path. All leadership positions are now filled and the strategy defined - just need to keep an eye on the ball.

Positive Outlook
Approves of CEO

41 Other Employee Reviews for Brown & Toland (View Most Recent)

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  1. 4 people found this helpful  

    Brown and Toland wins the worst place to work award

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in San Francisco, CA
    Current Employee - Claims Processor in San Francisco, CA

    I have been working at Brown & Toland part-time (more than an year)

    Pros

    The location is nice and the buidling is too. Ideally being in the health field would be nice too

    Cons

    This company is being increasingly run into the ground. It is losing members and losing doctors. It has low and dropping patient and physician satisfaction ratings. The insurance companies have complaints too. Big ones. The board should take a look at the leadership because numbers dont lie. The doctors dont know they are not getting what they deserve. The CEO comes across as a maniacal micromanager, rearranging chairs on a ship that's going down. The place reeks of stress.

    Advice to ManagementAdvice

    The board should pay attention. Get the CEO and his team to get a corrective plan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Use to be an amazing place to work but a few years ago, it has all changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown & Toland full-time (more than 5 years)

    Pros

    I really like the people I worked with and the office location is wonderful. Very rewarding to help patients and know you are making a difference.

    Cons

    There are a lot of employees leaving since the CEO and executives changed the culture. Even though people are working hard and doing amazing things for the company, employee celebrations of success have been reduced. It is also hard to understand why employees are asked to do more with less, departments are outsourced, and physicians still get large bonuses. It is sad because the previous CEO really cared about us.

    Advice to ManagementAdvice

    Quickly focus on employee morale or more people will leave. Management needs to address what is important rather than things like company colors. You need to support staff more in their dealings with physicians because the doctor is not always right. Keep up the focus on patients and the care they need.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Brown & Toland

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