Buffalo Exchange

  www.buffaloexchange.com
  www.buffaloexchange.com
There are newer employer reviews for Buffalo Exchange

2 people found this helpful  

Dynamic, fun, great learning experience, lacking some necessary structure

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Buyer Expert in Phoenix, AZ
Current Employee - Buyer Expert in Phoenix, AZ

I have been working at Buffalo Exchange full-time (more than an year)

Pros

Buffalo Exchange attracts a wide variety of employees and customers. The company believes in having fun at work and keeping things new & interesting. There is definite room for growth for those who showcase capability and desire to move up. Depending on the locations management, this can be really easy and quick, or a slow process. Either way, it offers GREAT benefits i.e. PTO, health/dental/vision coverage, and bonuses.

Employees are encouraged to express themselves and bring their unique interests and talents to the table - unlike other businesses that force you to fit their mold.

There is no uniform - as long as you're not dressed inappropriately, your style is welcome at BE.

Locations have room to express and create their own identity based on the customer of the particular area and what the staff hopes to communicate and promote within their area.

Cons

Customer service is a cornerstone for this job, as is obvious with most retail positions. The difference between customer service and Buffalo Exchange and other retailers, is that there is the buying aspect involved in-store. There will definitely be those sellers who need a quick buck, and are likely going to be very grizzly toward the buyer because of it. Employees grow a thick skin to this pretty quickly.

The company is technically a corporation, but it started as a small business and is largely still run like one, though it has over 45 locations countrywide. This is a drawback when it comes to smooth running policies and communications between management and employees.

Recommends
Neutral Outlook
Approves of CEO

47 Other Employee Reviews for Buffalo Exchange (View Most Recent)

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  1. 1 person found this helpful  

    My wardrobe has never been better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Buyer in New York, NY
    Current Employee - Buyer in New York, NY

    I have been working at Buffalo Exchange part-time (less than an year)

    Pros

    Very relaxed environment. They do a great job of educating entry level buyers with lots of information about fashion trends,designer clothes, and fabric in general. They provide health insurance to full time employees.

    Cons

    Very inflexible scheduling. Employees aren't given enough of a discount. Entry level buyers are subject to humiliation by co-workers or lower management when they make mistakes. Mistakes are a part of the process, and should be treated as learning opportunities.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Waste of Valuable Time

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buffalo Exchange

    Pros

    The president and owner of the company, the discount in clothing, my co-workers, and the music! Overall I believe this company once had a great backbone about 20 years ago, but with the fast paced world around us and the company trying to grow without letting the core people who make it, help; the voice has been lost.

    Cons

    You cannot voice your opinion, thoughts or ideas about progression and growth of your job and the company as a whole. Even if you really want to help the company and have great ideas, you will never be heard. If you try, you are shut down and told "that will never happen". Although they make it seem like they value you, they definitely don't. The managers and higher ups have complete control of what they want and nothing else matters. Your constantly being watched and talked about behind your back, waiting to be "let go" while they compile meaningless paperwork to give them a reason to do so. They never tell you exactly what you can do to improve or when you say or do the wrong thing, instead they write it in a secret book and wait to tell you 6 months later when they've built up a case against you to fire you.

    Advice to ManagementAdvice

    Get your heads out of butt and listen to the people that keep your organized and making money. Stop gossiping and listen. Stop writing points and communications on paper. Learn how to have a human conversation.

There are newer employer reviews for Buffalo Exchange

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