Burlington Coat Factory

www.burlingtoncoatfactory.com
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Helpful (2)

A once great company ruined by a capital investment firm

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Store Manager
Former Employee - Store Manager

I worked at Burlington Coat Factory full-time (more than 8 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Good merchandise offering for a lower end box. Company has improved IT dramatically in recent years.

Cons

Too much management turnover. Little promotion from within from store to regional level. The company is hiring regional management with little or no softline experience. People in regional staff positions like HR think they're line managers with authority over areas they have no expertise in. Full time hourly store positions have been cut too much. It's like there's a concerted effort to eliminate the company's institutional memory.

Advice to Management

Promote from the stores. Stop running off the "legacy" managers and staff that actually built the company. Hire regional managers that know softline discount retailing. Full time people are the backbone of good customer service.

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  1. Very unprofessional and Nasty company that is extremely messy and unethical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Cashier in Indianapolis, IN
    Former Employee - Cashier in Indianapolis, IN

    I worked at Burlington Coat Factory part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    weekly pay.
    can do whatever
    first pick on clothes
    schedule breaks

    Cons

    poor employee discount
    very unprofessional, unethical
    extremely messy
    poor management skills

    Advice to Management

    please hire management to make the company a better place

  2. If you like lots of staff turn over this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Raleigh, NC
    Former Employee - Sales Associate in Raleigh, NC

    I worked at Burlington Coat Factory part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The senior staff is very helpful and can be very informative of other departments. The staff as a whole do their best to keep the store shopable, and the flow of merchandise is always being refreshed by the merchandise team. Weekly pay checks.

    Cons

    The management needs to be trained in management skills, there also needs someone to really train newly hired staff. Burlington expectation of staff is not reasonable, there are many projects thorough out the store that are started and very rarely totally completed. The Management team say one thing but something else is done, schedules are changed with hardly any notice no time for family, sick, vacation,

    Advice to Management

    More training for newly hired/and department transfers,be honest with staff about pro and cons of performance and what needs to be done in work area. Be more involved with all aspects of day to day operations of the store. BE Consistent and Fair regardless of who it is.

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