C3/CustomerContactChannels
2.5 of 5 35 reviews
www.c3connect.com Plantation, FL 5000+ Employees

35 Employee Reviews (View Most Recent)

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just finished week 3 of customer service training medicare advantage

Customer Service (Current Employee)
Salt Lake City, UT

Prossupervisors seem genuine, trainers, supervisors and ops manager are friendly approachable.

Consa lot of material covered and no review . I've failed every quiz for week three, and its making me pretty apprehensive.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    poor HR and management

    Customer Service Representative (Former Employee)
    Salt Lake City, UT

    I worked at C3/CustomerContactChannels full-time for less than a year


    Pros: Based on your scores and any KODOS from a customer or client, the supervisor or manager would let you spin "their" wheel for prizes. And… Cons: There were so many managers, supervisors being FIRED and no explainition. NO coaching… Advice to Senior Management: Get organized. Call the kettle black and NOT throw the… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Constant change, promotes from within

    Call Center Supervisor (Current Employee)
    Tucson, AZ

    I have been working at C3/CustomerContactChannels full-time for more than a year


    Pros: Promotes from with-in People are nice care about employees positive enviornment Cons: Constant change no part time available Advice to Senior Management: continue to seek the advise of the employees Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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