45 Employee Reviews (View Most Recent)

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Great Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Help Desk Analyst  in  Wilkes Barre, PA
Current Employee - Help Desk Analyst in Wilkes Barre, PA

I have been working at C3i full-time for less than a year

Pros

C3i (Wilkes-Barre) offers great opportunities for professional enrichment and advancement. The company focuses much of its attention on acquiring entry-level employees and enhancing their technical and customer service skills via training and QA support.

Like any company, advancement is what you apply yourself to. There's really no notable nepotism or impractical limitations on advancement. C3i is a company that prides itself on promotion from within and offering the position to the individual best suited for the job.

Cons

The pay rate, while strong for Northeast PA, is still at the lower end of the industry averages. This does not change with advancement; employees consistently make a notable amount less than they would with different companies within the same region. With that said, the benefits and call volume tend to balance this out.

There is also little to no correlation between pay rate and ability. Everyone with the same designation makes essentially the exact same wage with no earned incentive bonuses or performance based increases. This can be disheartening to upper tier employees.

Advice to ManagementAdvice

Generally speaking, keep doing what you're doing. It would be wonderful to see some sort of earned bonus system or pay rate increases based on performance, otherwise, there are no complaints at this time.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for C3i

  1.  

    Great Field Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Analyst  in  Bridgewater, NJ
    Current Employee - Help Desk Analyst in Bridgewater, NJ

    I have been working at C3i full-time for more than a year

    Pros

    Hours are great, people are great to work with, location is excellent.

    Cons

    Compensation is not current with other employers in the field.

    Advice to ManagementAdvice

    Keep salaries current with job market

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Morristown, NJ
    Current Employee - Anonymous Employee in Morristown, NJ

    I have been working at C3i

    Pros

    If you have an entrepreneurial spirit, C3i is a good place to work.
    Opportunities to work with global colleagues

    Cons

    Commodity service makes it harder for C3i to matter in its space

    Recommends
    Approves of CEO
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