There are newer employer reviews for CCC Information Services
There are newer employer reviews for CCC Information Services

See Most Recent

Helpful (8)

Careful who you trust and what you believe...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Sioux Falls, SD
Former Employee - Anonymous Employee in Sioux Falls, SD

I worked at CCC Information Services full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Benefits and pay are very competitive with opportunity for growth as long as you play their game.

Cons

The environment is overrun with power trips and micromanaging, sprinkled with unethical and unprofessional behavior by upper management. There is no confidentiality in regards to conversations with your manager or HR. Instead, any concerns are seen as the mark of a trouble maker and a target for termination. Strong values, tolerance, and empathy work against you in this environment and make for a moral struggle within. Promotions and the highest awards are predetermined and many employees that are highly capable don't have a chance because management has identified someone as their current star and will look no further, spending all of their effort steering that individual to this preconceived determination. While upper management screams the need for external customer service excellence, they give little value to internal assets and fertilize an environment of distrust and low morale.

Advice to Management

What you say doesn't really matter when your actions reveal the complete opposite.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    FIR position repetitive and boring data collecting in various weather conditions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FIR in New York, NY
    Former Employee - FIR in New York, NY

    I worked at CCC Information Services part-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible schedule if you have extra free time to work around the weather conditions

    Cons

    The weather determines all. Parking limited at some dealerships. Car allowance does not really make it worth it using your car under your insurance.

    Advice to Management

    When someone gives adequate notice with updated information on their route...aka above required ...be professional and respond back. CCC website seems to pride on giving back to others, yet I never got any info on this type of community giving in the two years I was employed...if I had I would have been involved or donated.

  2. Helpful (3)

    Once a great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Business Manager
    Former Employee - Regional Business Manager

    I worked at CCC Information Services full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary and benefits, relative lack of supervision. Ability to create one's own schedule to a point. Core product is of great value to clients at a relatively competitive price

    Cons

    Management is content in their own world patting one another on the back. There is no attempt to assist those working in the field to achieve the goals that are expected.

    Advice to Management

    Spend some time on the bricks like your subordinates, you apparently do not have a clue.

There are newer employer reviews for CCC Information Services
There are newer employer reviews for CCC Information Services

See Most Recent

Work at CCC Information Services? Share Your Experiences

CCC Information Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.