CCC Information Services

  www.cccis.com
  www.cccis.com
There are newer employer reviews for CCC Information Services

 

Excellent Company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Representative in Sioux Falls, SD
Current Employee - Technical Support Representative in Sioux Falls, SD

I have been working at CCC Information Services full-time (more than 5 years)

Pros

Great benefits, work/life kept separate and plenty of time for life outside work. Friendly helpful coworkers.

Cons

Sometimes it feels like no matter how much you do you just don't feel recognized for the work that you have done.

Advice to ManagementAdvice

Be more vocal about recognizing an employee for work they have done, even if it is simply a pat on the back in the way of a "Way to Go", also make sure that when they get an award you tell them what it was for.

Recommends
Positive Outlook
Approves of CEO

103 Other Employee Reviews for CCC Information Services (View Most Recent)

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  1. 2 people found this helpful  

    Was a good company for a long time, but going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not In A Management Position in Sioux Falls, SD
    Current Employee - Not In A Management Position in Sioux Falls, SD

    I have been working at CCC Information Services full-time (more than 5 years)

    Pros

    The pay is good for the responsibility undertaken.
    As long as you know what you are getting yourself into, scheduling is somewhat static
    Decent amount of paid time off (as long as you schedule it in advance)

    Cons

    Metrics are ridiculous. Employee's are punished for downtime or when work is slow. Performance is graded on "luck factors." If you get lucky, and get a string of work to do that requires no effort to complete, you are rewarded. If you happen to get stuck with 1 task that was miscategorized, you are still required to complete it, no matter how long it will take. If it takes longer than the "lucky good ones" you are penalized for it. Advancement is primarily based on who know and who's rear end you are willing to kiss.

    There is almost no career advancement anymore. Turnover has been very high recently, because the company does not seem to have a set direction

    Departments do not communicate properly with each other, and often times, one department will speak incorrectly for another, causing a rift between the departments, and unnecessary hassle for the customer.

    Management no longer listens to employees. Their hands are tied, and they never used to be. Employee's are also constantly promised new programs, features, or tools to make their jobs easier and more efficient. This lie has been going on for at least 5 years now.

    Advice to ManagementAdvice

    This miserable excuse for "engagement" is nothing more than shill. Try actually being there for your employees. LIsten to them, and get things done.

    Less Politics, more environment. You guys used to make this place great; what in the world happened?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Technical Outdated Product and Low Experienced Tech Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Chicago, IL
    Former Employee - Senior Software Engineer in Chicago, IL

    I worked at CCC Information Services as a contractor (less than an year)

    Pros

    Location of the office is great! Located at World Trade Center in Chicago.

    Cons

    Technical Outdated Product and Low Experienced Tech Team

    Advice to ManagementAdvice

    Move forward updating product technology. Hire more full time employees than relying on offshore consulting companies.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for CCC Information Services

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