There are newer employer reviews for CCC Information Services
There are newer employer reviews for CCC Information Services

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CCC offers many benefits including an annual bonus and monthly incentives.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Sioux Falls, SD
Current Employee - Anonymous Employee in Sioux Falls, SD

I have been working at CCC Information Services

Recommends
Recommends

Pros

CCC is basically a call center both inbound and outbound. There is opportunity for advancement. They offer a nice benefits package. We never have to work Saturday nights or Sundays or holidays. The raises and bonuses are based upon your individual performance so the better you do, the more money you can earn.

Cons

Everyone has to take turns working the late shift or a Saturday shift.

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  1. Helpful (2)

    Originally filled with opportunity that, as time went on, soured and became very uncomfortable.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist in Chicago, IL
    Current Employee - Implementation Specialist in Chicago, IL

    I have been working at CCC Information Services

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent co-workers. Fair benefit and compensation package. Good networking opportunities. Great location in one of the most beautiful buildings in Chicago.

    Cons

    A psychotic management team that has "cleaned house" just before the holidays almost every year they've been in business. The bonus structure is heavily weighted against any but the "elite performers" making the full amount available. Creativity is stifled and the good of the customer is not the real goal.

    Advice to Management

    Try to choose a course, communicate it to your employees, solicit ideas and information from those employees, stop making gods of the sales force and try to understand that support services are generally more important than sales in creating meaningful relationships and long term impressions that actually impact the bottom line.

  2. Helpful (2)

    No longer one of the best places to work at in Chicago

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CCC Information Services

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some sharp minds in there...but not fully utilized, and some organizations are not structured properly.

    Cons

    It seems that bad managers get praised and advanced due to the "buddy system".

    The use of archaic email and CRM systems.

    Advice to Management

    If there have been instances and several accounts where complaints were given to HR regarding poor managers lacking management skills by delivering rude cut throat remarks or lack the dynamics to manage a group effectively, why protect these power hungry managers? Does the executive "buddy system" out-weigh the cry for help from subordinates? If 3 or more complaints have been made against a supervisor...it's time to let them go.

There are newer employer reviews for CCC Information Services
There are newer employer reviews for CCC Information Services

See Most Recent

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