CDW

www.cdw.com
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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Analyst in Vernon Hills, IL
Current Employee - Senior Analyst in Vernon Hills, IL

I have been working at CDW full-time (more than 5 years)

Pros

Once you've established yourself at CDW, they can be very flexible with you. Flexible with the hours you work, allow you to work from home one or more days a week (depending on your department) and give you the room to do your job. If you put in the effort, you can be rewarded. Pay can be a little on the low-end to start, but if you do good work and know how to leverage your capabilities, you can get higher and higher. Overall CDW gives me an excellent work/life balance.

Cons

Things can move a little slowly at a big company such as this, especially one with roots in the catalog industry, long before the internet. As mentioned, pay can be a little on the low side, but they have some excellent extra perks and benefits to make up for that. One other con is it is in some cases easy for under-performers to stick around, discipline for those who don't contribute could be better.

Advice to ManagementAdvice

Don't be afraid to get rid of the dead weight.

Recommends
Positive Outlook
Approves of CEO

727 Other Employee Reviews for CDW (View Most Recent)

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  1. 2 people found this helpful  

    Get 18-24 months experience then get out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at CDW full-time (more than 5 years)

    Pros

    I worked with about 3,000 22-28 year olds in downtown Chicago with an endless supply of vendors to take you to happy hour. It’s basically an extension of college. I’d be lying if I didn’t admit that it was fun. Unfortunately, that is really where the benefits end. The sales training was mediocre, but the technology training was very well done. Get 18-24 months experience then get out.

    Cons

    The two biggest issues here are compensation and poor middle management. For HiEd, K-12, Healthcare, S+L, and MedLar you are based at $25,000k. This doesn’t change depending on seniority or performance. Commission is 10% of GP unless you have about $40k in profit for the month. At that point your base drops out and you get 16-21% depending on the total GP. To put this in perspective here are some numbers of a typical AM who has been there for 2-4 years; You sell $250,000 in a month at 8% GP netting $20,000 profit for the company and in $2,000 in commissions for you. If you do that every month you will earn $24,000 in commission and $25,000 in base for $49,000/year. You aren’t poor by any means, but it is far below industry averages and around 30% of what they claim during the interview. To top it off, if you fall behind 80% attainment of goal they don’t pay commission. They try to hide this from new hires so if you are just starting ask about it. Goals are often set a few days before the end of the month so this can be a surprise $2-3k hit. If it happens once or twice during busy season then you may quickly end up at $40,000 for the year instead of $50,000.

        Management is made up primarily of people hired from 1998-2005. In 2006 the company nearly doubled its sales staff so anyone with experience who wanted to be a manager got the job. This resulted in a lot of under qualified and under motivated individuals in management. To compound the issues, a lot of the people they started with are now on their teams. This results in a favoritism that is toxic. As people leave the company, their good accounts are given to the Managers friends, who then send their worst to the mid-level account managers, who take their worst and send them to the new employees. This is a huge issue in government sales since new entities are rarely created meaning that hand downs are the only way to get new accounts.

    Advice to ManagementAdvice

    I don’t know if there is much management can do. They got bitten by the private equity beast and it is slowly killing them. The cutting of compensation won’t stop until CDW has been back public for a few years. Invest in your employees if you can. Gut the ineffective managers and hire from within. There is still talent in the AM ranks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to get your feet wet right out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Representative in Vernon Hills, IL
    Former Employee - Inside Account Representative in Vernon Hills, IL

    I worked at CDW full-time (more than 5 years)

    Pros

    The atmosphere is young and you can make a lot of friends. You run your own desk with your assigned territory, however if you do not make the effort there will be no reward.

    Cons

    The compensation (percentage of sales) is pretty low, but it is clear that within the company there are the "Big Hitters" who started 8+ years ago and basically just rake in the dough while not even being very technical. There are quite a few frat boys and as of more recently sorority girls there. Once you turn 30 you will want out.

    Advice to ManagementAdvice

    Management is a hit or miss here. Every team has a different manager some are better than others and you will learn very quickly if you like your manager or not. At this point I am glad that I did work there, but also knew when it was time to leave.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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