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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inside Sales Account Manager in Mettawa, IL
Former Employee - Inside Sales Account Manager in Mettawa, IL

I worked at CDW

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Inside sales is always good. Free food - bagels, coffee, etc. Decent co-workers.

Cons

Management is always watching and listening to your conversations, some co-workers take sales from you. Management doesn't help you.

Advice to Management

Learn how to manage people - help them don't scold them.

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  1. CDW is a good place if you stay focused and are willing to put in a lot of effort right out of the gates.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    CDW is a growing company that likes to promote within. Relationships with vendors afford opportunities for Account Managers to also move to pre-sales, brand managers, and other careers related to CDW but with partner companies. They encourage sales and technical certifications and outline a path for achieving those certifications. Benefits are good and management genuinely wants Account Managers to be successful, they recognize that we contribute to the growth of the company.

    Cons

    It can be tough to build a book of business when starting out. There are a ton of vendor trainings which are good in moderation but we seem to get the same ones every few months and some don't necessarily pertain to the segment we're in (SMB, Med/Lar, etc...)

    Advice to Management

    Choose more targeted vendor trainings that won't waste Account Manager's time. Also, many new hires would benefit from strict call blocks and more sits with Supervisors, Managers, and/or senior members from the team.


  2. Financially rewarded but you will have to put in time

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL

    I have been working at CDW

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Pro- If you work hard and hang in there, it is financially rewarding. CDWG takes care of there perfomers and people who leave usually regret it. The pay is only 25K a year for base so you must hit goal to be compensated for it. But if you hit it consistentaly, your commission checks will be about 12-22K a month. Plus the atmosphere is energetic and you get some great friends along the way. Vendors also have trip contests and there are spiffs so the compensation is high

    Cons

    A complete sales organization that micromanages. Numbers are constantly monitored and the goals are monthly so they do go up. The resources are running thin and you do run into issues where you just can't compete at the same level as your competitors.

    Advice to Management

    I think the biggest problem is that you have managers who were not good in sales and sales people who don't want to manage because they make less money. The advancement is thin but it is getting better but you have to be willing to train


There are newer employer reviews for CDW
There are newer employer reviews for CDW

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