CDW

  www.cdw.com
  www.cdw.com
There are newer employer reviews for CDW

 

Terrific organization with tons of opportunities.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales in Cherry Hill, NJ
Current Employee - Sales in Cherry Hill, NJ

I have been working at CDW full-time (more than 10 years)

Pros

If you want to be a career “sales guy” and you stick it out as an Account Manager, you can make a ton of money. It certainly takes a ton of hard work, dedication, and perseverance, but it has been proven to work time and time again. Pretty much every “sales class” that comes through has a top performer clearing 6 digits after about 3-4 years. There are certainly people who don’t do very well and don’t “make it”, but that is usually due to a lack of dedication and/or laziness. And yes, the average person makes a good living and sees continued income growth, it just takes longer to make the big bucks.
Between the vendor rewards, the free food, the give-aways, team outings, etc. there are hundreds of reasons to love this place while you bust your butt each day to earn your commission. If you don’t want to just stay in sales, there are tons of opportunities to go to other groups and/or departments. The key is that you need a good 3 years of sales success under your wing first.

Cons

This is a sales job. There is cold calling. You do need to do a ton of research and prospecting in order to find qualified leads. However, success does come to those with patience and those who keep truly working hard. It is not for everybody, but if this is the type of sales job you want and/or you love technology, CDW does it the best, gives you the best resources, and gives you the best chance of succeeding.

Advice to ManagementAdvice

Overall, I think the Management is great. I certainly hear some Managers are better than others. But overall it is a good crew. My only advice would be to “stay humble and continue to learn”.

Recommends
Positive Outlook
Approves of CEO

672 Other Employee Reviews for CDW (View Most Recent)

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  1.  

    Happy AM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Chicago, IL
    Former Employee - Inside Sales Account Manager in Chicago, IL

    I worked at CDW full-time (more than an year)

    Pros

    They have a great Onboarding program for new hires in sales that gets you immersed properly into the technology side as well as into the sales side of things. You can really hit the ground running.

    Cons

    All the sales training is focused on transactional style selling, but that is only one part. Spend more time with LOS12+ on strategies and skills to sell higher and wider within their largest and/or most strategic accounts.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Make lots of money... for someone else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at CDW full-time (more than 3 years)

    Pros

    CDW has a decent work from home policy, which is a plus. We get free lunches from vendors fairly often, and the location in Chicago is great, with easy access to mass transit.

    Overall, I find that the work hours are fine and there is quite a bit of flexibility, although that varies from team to team.

    Finally, it's a great job to make contacts, even outside of the IT industry, as we have a vast number of customers and vendors that we work in close contact with.

    Cons

    First and foremost, the pay and benefits. Pay varies wildly between departments and even between people in the same position. If you're in any kind of support role, you're getting paid at 50-100% below comparable jobs in the industry. The 401K plan is rock bottom matching and it takes forever to vest. The health plans are expensive, especially for a company that has 10 billion in revenue for about 7,000 employees.

    Even though the pay is low, the workload can be brutal. Lots of teams are completely understaffed, and backfills for positions can take months so CDW can cut costs. Decent IT support could make up for some of this by increasing efficiency, but CDW's IT department is poorly run and ineffective.

    The pay issue might be a symptom of management's complete lack of understanding what goes on at the ground level during day-to-day operations. Decisions about how to best manage business processes seem completely arbitrary or based upon erroneous information.

    Thus, for career enhancement, you're better off focusing on cultivating the positive attention of people in upper management than on doing your job competently or displaying initiative, as no one above your direct manager will notice the latter.

    Advice to ManagementAdvice

    Instead of chasing revenue goals every quarter, you might want to focus on building and growing solid infrastructure to support the business. Sustainable growth is about more than just selling more each year. Productivity isn't infinite. If you want to treat your employees like a minimum wage big-box store, then don't be surprised when customers decide that's what we are.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for CDW

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