CEB

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8 people found this helpful  

Research role: Some issues & a bit of a churn factory, but all and all a good place for the early stages of your career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Strategic Research Consultant in Rosslyn, VA
Former Employee - Strategic Research Consultant in Rosslyn, VA

I worked at CEB full-time (more than 3 years)

Pros

Note: This review is for a research role. These comments do not reflect the realities of sales, creative, etc.

- Intelligent people

- If you work in research, you will get very smart quickly about the strategic nuances of a functional discipline (HR, Finance, Marketing).

- A lot of exposure to very senior C-level executives, even early in your career. Remember to send a LinkedIn invite when you do a good job with a senior client/member! That will pay off later.

-Less travel than in standard consulting firms. You won't have to live out of a suitcase.

Cons

- Very top-heavy staffing in research, once people stick around long enough they become promoted to more senior positions, where they become somewhat unnecessary and just kick work downstairs, but meanwhile suck up most of the budget dollars for those departments with their higher salaries. CEB is a perfect example of the Peter Principle, i.e. - that the members of an organization will eventually be promoted beyond their level of ability. Or "In a hierarchy, every employee tends to rise to his level of incompetence,"

- It's frustrating because in theory senior researchers are providing a strategic & editorial role, but really there are too many chefs in the kitchen and not enough cooks - so they are just *creating* rounds of edits and redrafts to justify their own existence. There is way too much day-to-day work (to keep and delight members) that senior staff have decided is below their level of seniority ...but that's the work that needs to get done! CEB needs to restructure to have fewer editors and more smart entry level 'doers' (i.e. - 2-5 years out of school). Won't do it though because the senior people control the narrative that goes upstairs.

- Many senior people lack training around providing useful feedback. As a result, much management at CEB can be best characterized as "The swoop & poop" - i.e. the manager is totally disengaged from what you're working on, then swoops in, poops all over whatever you're working on - and flies away ...believing that they have added value. They have not actually added value. They have just fooled themselves into thinking they contributed something. This happens a lot.

- Late hours (in research). During AER season you are living at the office. It's the same thing every year, so it could be avoided if there was even the most basic proj management rigor provided by senior people from research, but there's too much overemphasis on/romanticization of the editing process.

- CEB likes to think of itself as innovative, but the CEO and the loyal lieutenants (that he hasn't forced out to secure his throne) all come from the old days of research and don't really understand much about innovating outside of the 2001 business model. Nothing new under the sun.

Advice to ManagementAdvice

CEB still hasn't re-established its employee value proposition since the 2008 crash. In 2000 it used to have tons of money to throw at problems, so working employees very hard was ok. The model was, work really hard. We're cash flush so we'll create perks and throw a lot of fancy events and if you succeed you can move up very quickly because we're growing so fast.

Today CEB is much more of a brick and mortar company with traditional plodding career advancement, but they are still operating like it's a high growth company. They need to rethink what they are really offering employees and how to strengthen that social contract.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

545 Other Employee Reviews for CEB (View Most Recent)

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  1. 2 people found this helpful  

    Work-life balance hard to achieve for more than half of the year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at CEB full-time (more than 3 years)

    Pros

    Just like everyone else on here, no one can speak for an entire company of this size, we can only tell our own experience. The pay and benefits are decent; I was lucky with my workmates, having excellent people around me, and there are a lot of good people at CEB. Advancement is possible for those whose work stands out. There are some nice non-work-related activities for employees. The cafeteria has decent food at reasonable prices.

    Cons

    The open work environment, and the building in Arlington, is terrible; there's no privacy, it's noisy, and messy. The elevators are horrible; if you're on the upper floors getting a cup of coffee from the cafeteria is a 20-minute trip. The IT infrastructure sucks. You usually feel like you're on a 56K modem. During the Spring & Fall AER seasons, and at many other times throughout the year, work-life balance in non-existent; you may as well live there. And if you try to get more help you're made to feel like a slacker, like there's something wrong with you because you can't keep up the pace. It's always all about the bottom line, the stockholders, but the amount of money wasted daily boggles the mind, and few seem to care. CEB is supposed to be teaching others "Best Practices" but they don't follow them themselves. Morale varies enormously from department to department. The hiring process is atrocious; when someone leaves it takes months to replace them.

    Advice to ManagementAdvice

    Wouldn't waste the time, not enough of them care.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Not bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEB

    Pros

    Lot's of good experiences right after joining

    Cons

    Lots and lots of middle management weighs in on research.

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