24 Employee Reviews (View Most Recent)

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A Noble Cause, but Often Frustrating and Stressful

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Examiner
Former Employee - Examiner

I worked at CFPB full-time for more than a year

Pros

The agency has real belief in consumer rights and protections. As a result, they have gotten the attention of much of the financial world.

Cons

A general lack of organization and structure. Many new examiners didn't get opportunities for proper training, and most of the experienced examiners' workload didn't allow for much time to train them. Lack of transparency from management.

Advice to ManagementAdvice

Be more transparent, and look for ways to improve the work environment.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for CFPB

  1.  

    Innovative Federal Agency With An Important Mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CFPB

    Pros

    A new (and 21st century) agency with a great mission: to educate and protect the American consumer. The talent, dedication, and passion of ALL employees at CFPB provides a tremendous working environment. No matter what your role is, you will find the opportunity to be innovative and establish a sound market that works for consumers. CFPB is the next big leader in public service.

    Cons

    Coming from the private sector, I was accustomed to a fast pace environment. While we are a few notches above many other agencies, we encompass the same hurdles when implementing change.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Do work that matters.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at CFPB full-time for more than a year

    Pros

    CFPB is a rarity in the public sector: a newly created agency in a critical sector of the economy, charged with protecting consumers. CFPB offers unparalleled opportunity to contribute in a meaningful way to helping others. I've never worked with smarter, more capable people, many of whom share my deep commitment to the bureau's mission.

    Cons

    As a new agency, there are still a lot of processes being built. One side effect of working with brilliant people is that they can have strong opinions if they disagree, and continuing to refine role clarity and "swim lanes" can be a challenge.

    Advice to ManagementAdvice

    Keep prioritizing the culture and steadily building processes and structures that help people to do their jobs; avoid the temptation to become a traditional bureaucracy.

    Recommends
    Positive Outlook
    Approves of CEO
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