196 Employee Reviews (View Most Recent)

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1 person found this helpful  

Overall, My experience has been great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Specialist
Current Employee - Claims Specialist

I have been working at CNA full-time for more than 8 years

Pros

A good size company with lots of room for growth if you reside or are willing to relocate to Chicago or the other Service Centers..Denver CO, Reading PA

Cons

Your manager can break or make you…you’ll have to suck-up a lot!!

Advice to ManagementAdvice

Top-heavy organization. Too many layers of management. It feels like front line managers’ authority is limited to approving time cards.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for CNA

  1. 2 people found this helpful  

    ineffective Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Chicago, IL
    Former Employee - Business Analyst in Chicago, IL

    I worked at CNA full-time for more than 10 years

    Pros

    Great Chicago location
    Decent benefits (but getting less good)
    On site fitness facility
    It's a job

    Cons

    Very top heavy hierarchy with no genuine leadership. CEO Motomed's expense "controls" focus on direct costs only and ignore indirect ones, such as outsourcing of IT and decentralization of Specialty Lines underwriting. First line management is generally knowledgeable but ineffective due to CYA mentality. There is no incentive to do more than the minimum. Employes are encouraged to "think outside the box" but penalties are huge for being wrong. There is no loyalty anywhere in this company.

    Advice to ManagementAdvice

    Obviously, eliminate layers on senior management. HUGE culture change needed but will take years to have positive effect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Not much of a future in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CNA full-time

    Pros

    Despite several tough years there is a determined effort to turn the company around. The new management is driving the staff pretty hard right now, but it's likely that this effort will show results in a few more years. CNA's combined ratio still remains stubbornly high. If you see that ratio come down in the near future then the company will likely recover.

    Cons

    Although the business side may have a future to look forward too there is nothing beyond the horizon for the information technology group. Recently 60% of IT was laid off to make room for outsourcing companies. Management has made it clear that the rest of IT will be slowly turned over to the outsourcing companies. There is plenty of work here only no Americans need apply for it. It is also clear that IT is considered an annoying cost that needs to be reduced.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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