There are newer employer reviews for CNL Software

5 people found this helpful  

It could have been a great place to work.....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Knaphill, England (UK)
Former Employee - Anonymous Employee in Knaphill, England (UK)

I worked at CNL Software full-time for more than 3 years

Pros

Great customers, exceptional staff (some of them). If you live within 10 minutes of the offices in Knaphill it is an excellent commute. The diversity of customers provides an excellent environment in which to learn about integrated security solutions across key vertical markets. If you have experienced life in a boarding school, the military or other such establishment, then the daily doctrine will be a breeze for you.

Cons

Ridicule and confrontation are daily occurrences in the office; regardless of whether you are a senior manager; manager; long serving member of staff or newbie. I have certainly not come across the sort of behaviour deemed acceptable by the family owners of this business, in any other IT related company that I have worked for.

There is no such thing as a work - life balance at CNL, when you sign on the dotted line, you are giving your soul to the family cause. For instance, if during impromptu Q & A sessions, which can occur randomly on a daily basis without notice, you do not regurgitate answers to all questions posed to the satisfaction of the owners, be prepared for a verbal lashing. For at CNL, it is always some elses fault, and the fault always lies with the staff and not the family members!

They say you can judge a book by its cover. In the case of CNL, you only need turn the first page to see what is real vs. prophesied.

Advice to ManagementAdvice

Accept that you have weaknesses and are not infallible, and stop looking for the pot of gold at the end of the rainbow. It doesn't exist! The most important asset you have are your people, when three experienced members of staff leave in the space of a couple of weeks of each other, you need to accept the reasons why and change.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

17 Other Employee Reviews for CNL Software (View Most Recent)

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  1. 4 people found this helpful  

    A bad life experience - learnt a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Knaphill, England (UK)
    Former Employee - Anonymous Employee in Knaphill, England (UK)

    I worked at CNL Software full-time for more than 3 years

    Pros

    The product concept was very exciting.

    Some lovely people to get to know.

    Your forced to learn very quickly, a great place to develop people skills

    Small office generally means you can find the people your looking for, unless your looking for management.

    Cons

    Extremely demotivating environment and management team.

    The company needs a lot of work, there were no solid processes, the company spends its whole time fighting fires which makes for a very stressful environment.

    The company hasn't got the strong foundation it needs to be the great company it was once capable of being. I've seen too many strong capable people come into that company and get crushed under the enormity of problems solving they are faces with without the tools the fix any of it. There are too many barriers in the current management for any manager to come in and make a difference, too many ego's.

    100% staff turn over in 3 years

    Advice to ManagementAdvice

    Stop trying to expand your company and instead work on getting your product stable. Look after your exciting customers instead of trying to acquire new ones.

    Look after your staff, at the end of the day they are the ones that keep you in business. Stop blaming your staff for your short comings and instead look at the management. Remove the blind and see that only a small handful of people left because of family and other reasons and see that the majority left because they were fighting a losing battle for which they received no appreciation or acknowledgement.

    Don't make favourites, you treated some members of staff above and beyond what I've known any other employer to do and by doing so you alienated them from their team and the rest of your staff, which resulted in their resignation also.

    You should not complain to your staff about the things you don't like, you are management, if there is a problem, deal with it professionally.

    Hire a cleaner! your staff are not cleaners and do not need the extra stress of being told off like school children then they make a mess.

    Let your staff go home early on a Friday once in a while.
    Being late isn't the end of the world, don't make a big deal of it.

    Keith - Don't email your entire staff when your in a tizzy about something, it demotivates everyone!

    Do not use the CCTV cameras to watch your staff, its wrong and demotivating - we know you did this!

    MOST IMPORTANTLY - Take your bad reviews seriously, its hard not to get defensive but it could give you the opportunity to look at your company and how you can improve it, if you can set aside your ego's and admit that some of this might actually be your fault I believe that CNL might still have a chance but it will take a lot of time, money and back peddling.

    There are a large number of us that have very deep scares left by CNL, we put in our blood sweat and tears for that company and now that we've left we're treated like spiteful children which is really sad.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Worst company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Knaphill, England (UK)
    Former Employee - Anonymous Employee in Knaphill, England (UK)

    I worked at CNL Software full-time for more than 5 years

    Pros

    High tech product,
    Great connections to other businesses in the UK,
    No London commute necessary.
    High salaries.

    Cons

    Absolutely awful dictatorial executive management, who like to play favorites.
    Company is haemhoraging talent, very few staff with any deep product knowledge left.
    Complete inability to deliver anything on time, even versions of their own product.

    Advice to ManagementAdvice

    Sell up, and let someone who knows what they're doing run the company.

    I held on right till the end, but just couldn't swallow the false hype anymore. Stop pretending you're the big player, and accept that there are serious issues throughout the business, you're losing ground to your competitors, and no one is happy.

    You're barely retaining the talent you have left, by paying well above market rates, and they'll be gone as soon as the coffers run out.

    Stop strategically trying to massage the reviews here on Glassdoor, your ignorance of how the social web is demonstrative of your inability to grasp modern trends, which is why you still create software the way we did it in the 80s. I'd held off posting a review, until I saw the unbelievably rainbows and sunshine reviews appearing, and I'm afraid the truth must out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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