CNL Software

www.cnlsoftware.com
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There are newer employer reviews for CNL Software

3 people found this helpful  

Glad to have moved on to a Professional Company that cares About Its Employees......

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at CNL Software full-time (more than 3 years)

Pros

None that I can think of that have not already been stated by the other valuable contributions from Ex-CNL staff.

Cons

When six full-time staff leave a company in six months and take with them valuable experience and knowledge, it is pretty clear that something fundamental is wrong. Especially when you add these departures to all those full-time staff who left in 2013. For people reading these voluntary contributions, this is not about retribution, it is about sharing our combined experiences of working in an organisation that treats its staff in such a way that the churn rate is typically > 50%.

Everyone knows that the US office for CNL Software Inc was a PO Box, until the entire US team resigned. As for the announcements regarding how wonderful everything is, maybe someone should ask previous and existing customers, some of whom who are still waiting for software fixes and upgrades about their experiences, in order to obtain an accurate picture.

I am sure this review will result in more rhetoric from the owners of CNL, as opposed to reflection and positive change in their management styles or acceptance that they do not have the necessary skills to retain experienced, professional full-time employees. An IT software company without experienced, knowledgeable professionals, is unlikely to succeed in a growingly competitive market.

Advice to ManagementAdvice

If you change nothing you run the risk of losing everything.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

17 Other Employee Reviews for CNL Software (View Most Recent)

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  1. 6 people found this helpful  

    Don't put your life in the hands of this business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNL Software full-time (more than a year)

    Pros

    Former reputation of business with large corporate customers looks good on your cv, even if you had little part of it, aided by the Sales and Marketing.

    Cons

    Sales and Marketing should be renamed to "Smoke and Mirrors" as we're told everything is going great when simple checks outside the business show otherwise. No wonder we're told who we can talk to and who we can not.

    Really bad blame culture, there are few friends here and back patting this week can easily become backstabbing the next as most people are simply looking out for themselves. This is not good for the business. If blame can't be passed internally then blame is aimed at those that have left - in some cases years ago. Failing that blaming the customer is always good in the hope that they will stop being a "difficult" customer and leave after paying upfront.

    There is no innocent until proven guilty in this business and unfounded accusations are often made with no investigation or few apologies afterwards.

    Lack of quality as many developers don't test and the same bugs keep reappearing. Some are all talk and state why they shouldn't be doing a feature, or that its too hard to do. You're paid well over the going rate so if you can't do it then go and do something you can - work in McDonalds where you're not endangering someone's life.

    Management have been badly appointed from internal and external inexperienced sources with no leadership skills and often poor technical skills. Combined with no training this is doomed to fail. Several potentially good appointments have been overlooked or made too late to stop staff leaving.

    With so many bad management appointments, widespread lack of professionalism and talent, and public domain checks I fear this business is way less than worthless.

    Advice to ManagementAdvice

    Grow up. Seriously.

    You're in a serious market place protecting lives - so act like you care and start with your staff. Lack of training, high salary expectations and poor attitude has left many that will struggle to get new employment when they have to.

    This is the security business not the protection business so stop running the family Firm, with your "adopted family" Management, with fear and mistrust. It's only Knaphill not London's East End in the 1960's.

    Understand that when staff leave quoting "personal reasons" its because you don't listen and being blanked for the last days rather than bullied just makes leaving more comfortable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    It could have been a great place to work.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Knaphill, England (UK)
    Former Employee - Anonymous Employee in Knaphill, England (UK)

    I worked at CNL Software full-time (more than 3 years)

    Pros

    Great customers, exceptional staff (some of them). If you live within 10 minutes of the offices in Knaphill it is an excellent commute. The diversity of customers provides an excellent environment in which to learn about integrated security solutions across key vertical markets. If you have experienced life in a boarding school, the military or other such establishment, then the daily doctrine will be a breeze for you.

    Cons

    Ridicule and confrontation are daily occurrences in the office; regardless of whether you are a senior manager; manager; long serving member of staff or newbie. I have certainly not come across the sort of behaviour deemed acceptable by the family owners of this business, in any other IT related company that I have worked for.

    There is no such thing as a work - life balance at CNL, when you sign on the dotted line, you are giving your soul to the family cause. For instance, if during impromptu Q & A sessions, which can occur randomly on a daily basis without notice, you do not regurgitate answers to all questions posed to the satisfaction of the owners, be prepared for a verbal lashing. For at CNL, it is always some elses fault, and the fault always lies with the staff and not the family members!

    They say you can judge a book by its cover. In the case of CNL, you only need turn the first page to see what is real vs. prophesied.

    Advice to ManagementAdvice

    Accept that you have weaknesses and are not infallible, and stop looking for the pot of gold at the end of the rainbow. It doesn't exist! The most important asset you have are your people, when three experienced members of staff leave in the space of a couple of weeks of each other, you need to accept the reasons why and change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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