There are newer employer reviews for CPI (Missouri)

Great company of the wrong path

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - District Manager
Former Employee - District Manager

I worked at CPI (Missouri) full-time

Pros

Good people in the field. Fun business to work in. Many opportunities for career and salary growth for everyone from PT Assoc. to DM.

Cons

Company does not have a clear path or vision. Communication is terrible and customers and front line employees are bearing the brunt of the poor decisions from marketing and other leaders. So focused on saving a buck are forgetting how to make one.

Advice to ManagementAdvice

Change course before it is too late.

Recommends
Negative Outlook
Approves of CEO
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  1. This picture is worth a thousand words....just not many good ones.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Manager
    Former Employee - Studio Manager

    I worked at CPI (Missouri) full-time (less than a year)

    Pros

    A small amount of photography and sales training.
    The opportunity to meet a lot of really great people and their families and develop relationships.

    Cons

    Equipment, props and backdrops were all old and in terrible condition.
    Not much management training and corporate is very disconnected with the studios.
    Corporate managed by the idea that fear motivates and cared more about the numbers than the happiness of their employees. If they would only realize that happy employees increase numbers.
    I would never recommend this company as a place for long term employment. Fine for someone in school and looking for something part-time.
    As a manager, I was told to schedule the top sellers with the majority of hours each week and cut the hours each week of those employees that weren't top sellers. This made it difficult for employees to get larger sells when they only had a small amount of hours. It also bred more of a competitive environment among my employees than one of a team.

    Advice to ManagementAdvice

    Take the time to understand that making your employees all the way down the line happy is important in achieving the numbers. Happy employees will be loyal employees and happy and loyal employees make happy customers and happy customers become loyal customers that are happy to spend their money with you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Thou Shall not Bear False Witness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Manager in Port Charlotte, FL
    Former Employee - Studio Manager in Port Charlotte, FL

    I worked at CPI (Missouri) full-time (more than 3 years)

    Pros

    Depending on your management team you will get quality training and have a lot of fun at work. If you aren't a seasonal employee you will get to know your customers and watch their families grow and grow up. You will come to see your customers as friends. The amount of turnover makes it easy to move up quickly to management. A great first-time job for the 18+ crowd to get your feet wet in sales and retail. I personally had an amazing district manager and worked in a district where every manager worked together to help one another. National events made work a lot more fun. The opportunity to dress up at work on holidays and during special events. Very flexible schedule for sales people (not so much for managers). Vacation benefits were nice, and health and 401(k) available to full timers (see below).

    Cons

    Disparaging corporate management, made clear by the company's downfall. Marketing geared towards ensuring the failure of people "at the bottom." Lack of communication between corporate and studio-level employees. Outright lies being fed to employees with regards to the company's health, to include furloughing district managers, the entirety of the lab directly after Christmas, and the laying off of over 100 regional and district managers in a two-year period - many of which made the company more money than they were being paid. The failure of the company to pay off debt lead to the only profitable brand having their host store refuse a renewal of contract because the host company did not want their customers to experience that of Kiddie Kandids cir. 2010. Employee turnover was a serious issue when the job "didn't meet their expectations" despite being told during the interviewing process that this isn't an easy job and it's not for everybody. Managers could not have a flexible schedule, making them miss out on many holidays with their families (especially those that live out of state.) During my last month with the company I was cut from 70 to 26 hours with one of the two studios I managed being closed down. They did this company wide, most likely to ensure no one has full time so no one can claim benefits. Because the company operates under brand names, it's easy for them to hide their current failings from their loyal customers and the general public. The company is currently seeking buyers and has $97.4 MILLION in unpaid debt that it cannot repay at this time. (This is all public information that can be found on the internet and is not protected information.)

    Advice to ManagementAdvice

    You might at well sell your assets while you still can and get out. At this point, firing everyone in corporate and hiring new people with better ideas won't save you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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