CSAA Insurance Group

  csaa-insurance.aaa.com
  csaa-insurance.aaa.com
There are newer employer reviews for CSAA Insurance Group

 

the experience is informative at best

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Service Coordinator
Current Employee - Service Coordinator

I have been working at CSAA Insurance Group

Pros

good team work
certain autonomy
working hours are flexible

Cons

too far from home
marketing unit needs some inprovement

Advice to ManagementAdvice

managers are more participative than autocratic in leading

Recommends
Approves of CEO

433 Other Employee Reviews for CSAA Insurance Group (View Most Recent)

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  1. 4 people found this helpful  

    It has become the worst...........just stay away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Current Manager In Walnut Creek
    Current Employee - Current Manager In Walnut Creek

    I have been working at CSAA Insurance Group

    Pros

    Great heritage, good co-workers, nice new headquarters with a good cafeteria and onsite fitness center. Good reputation with customers and lots of community involvement. Used to be a good place to work.

    Cons

    Working environment is downright awful. Nobody is happy. Senior management not only dislikes their employees, they dislike each other. Senior management's attitude can be pompous, rude and generally unpleasant, particularly in some of the shared service areas like HR and Finance. Politics is over the top bad. Continuous reorganization, cutbacks and layoffs in response to mismanagement by executives and failed expensive projects have resulted in serious damage to a once good company.

    Advice to ManagementAdvice

    Unfortunately, leadership will not take advice, as they are the problem which is pointed out every year in employee surveys but never addressed. Not until the Board of Directors wakes up and cleans house will there ever be hope.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Environment is high stress and I don't see that changing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSAA Insurance Group

    Pros

    Used to be enjoyable, hope it is again. Coworkers are great. The company has a great heritage and strong brand.

    Cons

    High stress, lack of clarity with objectives, moving targets and a disrespectful approach. Maybe it's just in finance, but I doubt it.

    Advice to ManagementAdvice

    Do an employee survey and take a hard look at certain top level execs.

    Doesn't Recommend
    Disapproves of CEO
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