CSC – “Long way to go”

Pros

Policies are geared to achieve good work-life balance. Management is supportive of employees taking personal time.

Cons

Growth is limited. The company is underperforming its peers in the industry (like IBM and Accenture); largely because of a lack of understanding of current market realities. Customers increasingly demand offshore-based services but Business Units in CSC are either ill-equipped or unwilling to use offshore-services as a value proposition to customers.

Advice to Senior Management

Educate the Business Units and Sales units about selling offshore-centric services to achieve faster organic growth. Break down barriers between various business units and promote collaboration. Fire a few top bosses who wage turf battles instead of promoting the larger interests of the organization