There are newer employer reviews for CSG International
There are newer employer reviews for CSG International

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Software Quality Assurance Engineer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Quality Assurance Engineer in Denver, CO
Former Employee - Software Quality Assurance Engineer in Denver, CO

I worked at CSG International full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great staff, challenging projects and management respects and values their IT departments.

Cons

Senior Management doesn't always promote from within. A bit bureaucratic. Advancement is slow.

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  1. Not the great company it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services in Omaha, NE
    Former Employee - Client Services in Omaha, NE

    I worked at CSG International full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Casual dress code, great benefits and outstanding new facility in Omaha.

    Cons

    Layoffs are frequent and without any rhyme or reason. (Quick to fire veterans and new employees alike) Workers fear for their jobs constantly, and are very quick to fend for themselves; This crushes any sort of "team" collaboration-based environment, and harms ever level of the company. Company is generally disliked by customers, creating a difficult work setting, especially for those who are customer facing.

    Advice to Management

    Practice what you preach and practice "open communication" with your employees. 10 years ago, the company would gather quarterly for an open discussion on that quarter's financial situation. That is long a thing of the past, and employees who are left in the dark are left speculate constantly.

  2. Good place to work, but there are drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Developer in Bloomfield, NJ
    Former Employee - Lead Developer in Bloomfield, NJ

    I worked at CSG International full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Stable work environment. Overall, decent compensation/benefits. Good work gets recognized and rewarded.

    Cons

    Dysfunctional internally.....have trouble believing the company can be competitive in the long term without a major change in management....which did not seem likely while I was employed there. Lots of dead wood , so it's not a good place for a junior IT person to get exposed.

    Advice to Management

    Make people accountable for bad decisions.

There are newer employer reviews for CSG International
There are newer employer reviews for CSG International

See Most Recent

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