There are newer employer reviews for CSG International
There are newer employer reviews for CSG International

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Helpful (2)

Proceed with Caution

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Omaha, NE
Former Employee - Anonymous Employee in Omaha, NE

I worked at CSG International

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Great learning opportunities and a great place to network.

Cons

Management is disrespectful and judgemental. Lots of cliques and general lack of respect for the lower level "worker-bees". HR is not on the employee's side, but on the side of the employer, regardless if the employee is being discriminated against. Further, layoffs are a constant thing... at least once every two years.

Advice to Management

Communicate more and embrace different styles and ideas. Stop aquiring companies when all it means is that you are going to lay people off again and again. Although the bottom line is important, stop punishing those that work hard for you... find a way to keep them in the company instead of letting them go when RIFs are needed.

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  1. A company that wants to be "cool" and "agile", but ends up just being another Initech.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst
    Current Employee - Technical Support Analyst

    I have been working at CSG International

    No opinion of CEO
    No opinion of CEO

    Pros

    Casual work environment. Flexible on work schedules. Goal-based work attitude. The people are generally very nice to work with. The general attitude and corporate climate is positive. Most people are competent at their job. The computer policy is liberal, that is, things are not so locked-down you can't do your job. But really, the casual dress is the best thing.

    Cons

    Very lethargic in innovating and developing new products. Not open to new ideas and improvements in business products and processes. Close-minded. Very bureaucratic. Most of the time, it seems like ideas are solicited, but then are tossed aside due to lack of support from management.

    Advice to Management

    The senior management talks big regarding "innovation" and "performance", but is not supportive of bottom-up ideas that could save the company money and increase revenue. I would recommend supporting experimenting with alternative hardware and software systems that aren't IBM.

  2. Good company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Open atmosphere where commitments are taken seriously (internally and externally).
    Highly skilled people, many with long service records
    Generally good client relationships

    Cons

    Growth stagnant.
    Direction of company coming from senior leadership difficult to relate to for most staff in field.
    Track record of shedding staff when required.

There are newer employer reviews for CSG International
There are newer employer reviews for CSG International

See Most Recent

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